Prospect Auto Mart
Prospect Auto Mart Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Prospect Auto Mart has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; reviews cite high price levels and poor customer service.
Positive Feedback
No clear positives in the available review; no mentions of timely service or good value.
Negative Feedback / Risk Areas
- Long delays and extra charges after repair leading to major dissatisfaction and Prospect Auto Mart customer complaints about billing.
- Reported poor workmanship leaving the car worse, claims of refusal to service specific makes, and unprofessional staff behavior.
Key Takeaways for Future Customers
- Check Prospect Auto Mart reviews and ask for detailed estimates and written guarantees before payment.
- Request documentation for parts and clarify refund or dispute processes if work appears faulty.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Prospect Auto Mart has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; reviews cite high price levels and poor customer service.
Positive Feedback
No clear positives in the available review; no mentions of timely service or good value.
Negative Feedback / Risk Areas
- Long delays and extra charges after repair leading to major dissatisfaction and Prospect Auto Mart customer complaints about billing.
- Reported poor workmanship leaving the car worse, claims of refusal to service specific makes, and unprofessional staff behavior.
Key Takeaways for Future Customers
- Check Prospect Auto Mart reviews and ask for detailed estimates and written guarantees before payment.
- Request documentation for parts and clarify refund or dispute processes if work appears faulty.
Turn one complaint into a collective action
Peoria City, Illinois
I feel they stole money from me.
- - 2 months to install timing chain on a 1999 Audi A8; $1,795.
- - Car smoked and leaked oil; kept another month; $100 charged; Neil says no more Audis.
Went to get a timing chain put in my 1999 A8 Audi. I took them about 2 months to do this.
They then charged me $1,795.00. But by the time I got home my car was smoking and oil was leaking. So I then took it back to Prospect Mart. They then kept my car for another month.
Then when I went in to pick up my car the owner Neil charged me another $100.00 because they had supposedly add new parts. But by the time I got to my drive way my car was smoking because I still had a leak. Then when I went back, this time Neil came out and said the were not working on Audi anymore. That is something that we should of known before he let his employees work on a car they knew nothing about.
Now I am out of $1,795.00 and my car is worse then when I first took it to this business. This owner should pay for my car to by fixed by a shop that knows how to fix a car.
It was obvious that this company scammed me because 2 employees were standing in the garage door laughing as I drove off with my car smoking. Businesses should not be able to steal money from consumers.
Preferred solution: Full refund
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.