Proserve Home Solutions Reviews
400 CLAIMED LOSSES
2 TOTAL REVIEWS
1 ISSUE RESOLVED
Construction and Repair Expert Talks
Resolved: Remodeled bathroom and did not correct the Toilet Flange $13,000 remodel
Update by user Mar 17, 2015
My general impression of their work is very good - and at this time I will be using them again as they have resolved the issues.
Original review posted by user Jan 06, 2014The toilet just leaks and leaks. Flange needs to be re-done because the flooring was once vinyl and is not tile and it is needs to be replaced in the concrete. Clark will not return my calls or emails. I have also referred him to two other clients with a finished basement and interior remodel and he was slow or non-responsive to them after the work was started. I have a tenant in the property so they are having to live with it and Clark told me he would be out there 30 days ago - no-show at this point and no return calls or emails.
Proserve kept money, did not finish job
Clark Turner, PM for Proserve, left me with an unfisinshed bathroom. He asked me to pay by check, which I did, and he kept my money. He delivered a granite vanity with *** in it. And his plumber discarded the porcelain caps that go over the bolts in the floor with a toilet installation. I paid top dollar for damaged granite, and I am left with bolts sticking up out of the floor. He does not return phone calls or respond to emails. I complained to BBB but he did not respond to them. I complained to the Georgia State Attorney General Licensing Bureau, but I have not had a response from them.
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