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Property Advantage

Property Advantage

propertyadvantage.com
What is your customer experience with Property Advantage?

Property Advantage Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Property Advantage has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations say avoid until they improve. Reviews cite poor responsiveness on maintenance requests and high price levels.

Key Takeaways for Future Customers

  • Check Property Advantage reviews before hiring to confirm service expectations.
  • Expect strict photo-submission requirements and potential delays on routine maintenance.

Negative Feedback / Risk Areas

  • Property Advantage customer complaints focus on refusal to perform paid work and requiring owners to supply photos.
  • Poor customer service and perceived high pricing are recurring issues.

Positive Feedback

Described as professional HOA consultants, indicating formal property management experience.

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Service

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AI Highlights
  • - Professional HOA consultants, Inc. is located in San Diego, CA.
  • - They refuse paid maintenance and require photos before basic work.

Professional HOA consultants, Inc. Located in San Diego, CA.

This organization refuses to perform work they are being paid for by the owners of the properties that this company is hired to maintain and protect.

In the case of a complex in Santee, CA.

they refuse basic building maintenance such as paint touching up of buildings, or replacing light bulbs in the common areas of the property. Their excuse is that they can not perform the maintenance until the owner photographs the issue and sends a picture to their office. Apparently sending out a maintenance person to find which bulbs are out or having the owner point out the area needing touch up is out of the question.

Stupidity or just lack of respect for the people who hire them?

PHOAC employees have no consideration for who they are working for. Many people are not tech savvy.

The owners may be incapable of taking the picture and sending it to the lazy employees of PHOAC.

Perhaps the owner is ill, their hands shake, older, or simply refuse to perform free work for a company that they are paying to do the job.

I would avoid PHOAC as I would avoid anyone who decides to perform customer service work but does not understand the meaning of customer service. In the same way I would avoid revisiting a doctor who does not understand the meaning of the word sick.

Common sense is not always common.

Preferred solution: Repair and maintain

User's recommendation: avoid until they improve

View full review

Real Estate Expert Talks

What Do Property Management Companies Do @ Interview with Property Management Expert

What Do Property Management Companies Do @ Interview with Property Management Expert

Property management companies: What do they do? How much do they charge? Do you need one? Find answers in an interview with Colby Hager, a real estate investor, and expert who share his experience with property management companies.

Read full article
Colby Hager
Colby Hager

Colby Hager is an experienced real estate investor with Capstone Homebuyers. He has years of experience in renovating houses, home remodeling, and property management.

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