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This dress is everything I expected and looks great, I cannot wait to wear it for prom!! It was also very cheap, only costing around 250$ when converted to Canadian $ and shipping added. The only thing is that I'll need to get alternations as it fits a tad big, but...
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well I made a purchased on your website for a dress and exact size I need to complete my brides maid party dress. your company had it available so I went ahead and order it well in advance so I can get this dress on time so that I can take it and get it tailored and...
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PromGirlSupport

PromGirlSupport We're sorry to hear there was any trouble with UPS delivering your dress! Any new information on tracer investigations would be provided by email to keep you updated. If you...

2.2
I liked
  • Dont even know what my item looks like
I didn't like
  • Still didnt rece my order
#1023000
Dress arrived super wrinkled at the bottom because of how it was sent. Any way I can get a slight refund to pay for it?
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PromGirlSupport

PromGirlSupport Unfortunately dresses can become wrinkled during shipment because they must be placed in a box to be sent. Please email us with your order number as the subject to Vip@PromGir...

Promgirl Customer Care Review

#1024657
I had a great experience with Promgirl. The dress came within 3 business days and was perfect. I ordered the wrong size on accident and the return were extremely simple and we're back to me in 3 days as well and fit perfectly. Plus customer service was very kind and helpful.
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Promgirl Prom Dress Review

#1022212
5.0
My dress was exactly like the picture!! The fit was perfect and I am in love! I ordered on a Saturday and I received my dress in Tuesday, 10/10 would recommend.
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Promgirl Dress Review

#1021649
I bought my dress, the description of the dress said the girl was 5'9 I'm about that height & my dress is to short .
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Promgirl Prom Dress Review

#1021442
4.8
Super impressed with how fast my order had came, the dress was beautiful and exactly my size! Will definetly be ording from here again (:
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Nice dress, good price, but it would be nice if there were an "unsubscribe" option at the bottom of the consistent spam. Then you want at least 100 words for a review, ugh! th th th th th th th th tht th th th th th th th th th th th th th th th th th th th th th th th...
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PromGirlSupport

PromGirlSupport At the bottom of any email received from our company, there will be an option to unsubscribe! Please contact us if you need any assistance and we'd be happy to help. Thank you...

#1022433
I ordered my dress, it came quickly and in great condition. But it was a little to big so i had to call, the online one didn't work, to get my return information which was no inconvenience as there as little wait time and i sent it back no worries. My only suggestion...
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#1018389
I bought this dress to try on for prom and was a bit skeptical of the size. Typically I'm around a size 5 depending on the brand, but the size chart for this dress suggested that I buy a size 11/12. I thought that was a bit excessive, so I decided to try it anyway....
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4.8
I liked
  • Selection of dresses annd the prices
  • Dress
  • Entire experience
I didn't like
  • Having to write at least 100 word review
#1014063
I bought this nude and black dress for my daughter's prom. It arrived as stated and on time. It was a perfect fit but it was too long. Had to hem it a little but other than that it was just right. It appears to run true to size. It is prettier in person. I was worried...
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3.9
I liked
  • Selection
I didn't like
  • Having to write at least 100 word review
#1011822
We ordered a medium dress. The dress is gorgeous and we are impressed with the quality, but... we wonder if we should have ordered a large. Even though my daughter's measurements steered us to a medium, the dress is very tight around the ribcage and we could barely zip...
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PromGirlSupport

PromGirlSupport We'd be happy to look into this further for you if you can please email us with your order number. Please send it to Vip@PromGirl.com with the subject "Pissed Consumer" so we ...

4.5
I liked
  • Selection of dresses annd the prices
I didn't like
  • Return policy and exchange if needed another size dress
#1010832
I ordered a dress, have been waiting a week to hear back from customer service to work out an exchange to get a different size. Getting annoyed that I cannot get an answer.
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PromGirlSupport

PromGirlSupport We do apologize there have been any issues with communication! Our customer service department is available by phone, email, or chat and are currently open from 8AM to 6PM EST...

#1008737

Contact Promgirl

Headquarters Address:
PromGirl, LLC.
105 Sleepy Hollow Drive
Middletown, DE 19709
Phone:
(888) 843-7766
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Companies similar to Promgirl

I ordered a prom dress for my daughter that she just HAD to have. It gets here and has a big hole on the hip seam. I have to have it tailored to fit anyways, so why not pay extra for repairs on a $500 dress?!
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PromGirlSupport

PromGirlSupport We are an authorized retailer of the designer dresses on our site and we're sorry to hear it had any flaws! Please email us your order number and the subject "Pissed Consumer"...

#1008729