
Prohealth Care
Prohealth Care Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Prohealth Care has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "I wouldn't recommend this place.".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRequested refund not received
To Whom It May Concern,
Prohealth provides horrific, horrible customer service. Patients cannot EVER speak with a customer representative; pt's are kept on hold for HOURS.
When one opts for the call back feature, there is never a callback. I am owed, by Proheath, $25.00 for over payment. I have emailed Proheath in regards to this matter and a female by the name of Jakasta Tavaras responded stating that she is reviewing this matter. I continue to wait for a follow up email from her.
As of yet, I have received no refund.
I was paying my bill on a monthy payment plan. I payed every month on time, yet I was hounded by Prohealth for my payments.
I paid the bill in full; however, I miscalculated and I over payed by $25.00; this was months ago!
I would like someone in a supervisory positiion to investigate this matter. I am entitled to a refund and I expect to recieve it.
Prohealth is a multimilion dollar co; it's shameful that your service is severely
inferior.
Just a heads up - discontinue blaming Covid on your horrible service there is no longer a HEALTH CRISIS; hire more employees; I'm sure Prohealth can afford it!!
Dissatisfied customer
Kim Dougherty
Acc # 318****
646.584.0169
Kim.d@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Can't get my covid 19 test results
I went to prohealth care located at
101st Brooklyn NY 11209 telephone
516-622-**** 516-844-**** I've done
the covid 19 test about 6 days they called me and left a message for me to call them about my results. I called them and they asked me who called me I don't know but this is the number that they called from .
they told me that they couldn't help me.
then I went to the office again they couldn't help me. Then I asked for a request call still waiting.
Preferred solution: Get my covid 19 test results mail to me
User's recommendation: I wouldn't recommend this place.
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they cant explain the charge on my account.....Pensacola, Fl, Collage pkwy....I'm not happy and I'm out