Prohealth Care Reviews
Prohealth Care Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Prohealth Care has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied; recent recommendations say "I wouldn't recommend this place."
Positive Feedback
No positive feedback appears in the provided reviews.
Negative Feedback / Risk Areas
- Pervasive poor customer service and long hold times noted in Prohealth Care reviews.
- Unresolved refunds and billing disputes cited in Prohealth Care customer complaints.
- Delayed or missing COVID-19 test results and lack of callbacks.
- Perceived high price level for services.
Key Takeaways for Future Customers
- Expect to follow up persistently on refunds and billing.
- Confirm test result procedures and contact channels before visiting.
- Factor in reported customer service delays when choosing care.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Prohealth Care has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied; recent recommendations say "I wouldn't recommend this place."
Positive Feedback
No positive feedback appears in the provided reviews.
Negative Feedback / Risk Areas
- Pervasive poor customer service and long hold times noted in Prohealth Care reviews.
- Unresolved refunds and billing disputes cited in Prohealth Care customer complaints.
- Delayed or missing COVID-19 test results and lack of callbacks.
- Perceived high price level for services.
Key Takeaways for Future Customers
- Expect to follow up persistently on refunds and billing.
- Confirm test result procedures and contact channels before visiting.
- Factor in reported customer service delays when choosing care.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Requested refund not received
- - Prohealth customer service is horrible with long holds and no callbacks.
- - Overpaid by $25; seeking refund and follow-up from Jakasta Tavaras.
To Whom It May Concern,
Prohealth provides horrific, horrible customer service. Patients cannot EVER speak with a customer representative; pt's are kept on hold for HOURS.
When one opts for the call back feature, there is never a callback. I am owed, by Proheath, $25.00 for over payment. I have emailed Proheath in regards to this matter and a female by the name of Jakasta Tavaras responded stating that she is reviewing this matter. I continue to wait for a follow up email from her.
As of yet, I have received no refund.
I was paying my bill on a monthy payment plan. I payed every month on time, yet I was hounded by Prohealth for my payments.
I paid the bill in full; however, I miscalculated and I over payed by $25.00; this was months ago!
I would like someone in a supervisory positiion to investigate this matter. I am entitled to a refund and I expect to recieve it.
Prohealth is a multimilion dollar co; it's shameful that your service is severely
inferior.
Just a heads up - discontinue blaming Covid on your horrible service there is no longer a HEALTH CRISIS; hire more employees; I'm sure Prohealth can afford it!!
Dissatisfied customer
Kim Dougherty
Acc # 318****
646.584.0169
Kim.d@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't get my covid 19 test results
- - Prohealth Care is located at 101st Brooklyn, NY 11209.
- - They called about Covid-19 test results after six days; a callback is pending.
I went to prohealth care located at
101st Brooklyn NY 11209 telephone
516-622-**** 516-844-**** I've done
the covid 19 test about 6 days they called me and left a message for me to call them about my results. I called them and they asked me who called me I don't know but this is the number that they called from .
they told me that they couldn't help me.
then I went to the office again they couldn't help me. Then I asked for a request call still waiting.
Preferred solution: Get my covid 19 test results mail to me
User's recommendation: I wouldn't recommend this place.
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they cant explain the charge on my account.....Pensacola, Fl, Collage pkwy....I'm not happy and I'm out