Anonymous
map-marker Tucson, Arizona

Unprofessional / unethical

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Really unfortunate I had a great visit with a PT person and as a new patient was looking forward to treatment . I even was helpful and photocopied my referral and all my records from another state.

The office manager / part owner wife Marie Olsen was rude and unprofessional. She was FRANTIC and aggressive I had 3 forms of government issued ID, and she refused and insisted on a Triwest ID., she started claiming she was going to send in as a cash payment- and cancelled the month of appointments. Treating myself and my insurance as if we were criminals ; the United Stated Military / VA usually are not criminals, thank you very much , there is no such thing. I kept repeating myself I have my drivers license and my military ID and Insurance referrals My insurance even called her immediately and was appalled by her lack of knowledge- she was so upset at her own behavior she called over her husband by snapping her fingers in air- to step in because she was being difficult.

John Olsen and his comment and aggressive demeanor was unessary and a lie I was a new patient he said every time I come in -!? I'm I'm a new patient, sir. So unprofessional. Actually, I was afraid and feeling ashamed for them, I was sitting In A chair with a back brace on and a cane.

He stood above me. I was afraid he was going to assault me.

My phone mistakenly was on and taped the entire show.

So to Steve ;sorry you are loosing a patient, and I'm sure a string of others when they hear about this treatment towards me for no reason. I should have had an apologizing person not a threat, not to mention it is a federal offense to copy a military I'd.

View full review

User's recommendation: Go somewhere else where they have Integrity

Hospitals, Clinics and Medical Centers Expert Talks

4th COVID Vaccine, Monkeypox, Mask-Optional Policy

Jan 6, 2022

COVID, monkeypox, mask-optional policy: Are we safe? Watch an expert interview with Prof. Karen Jubanyik from Yale to learn more about viruses and how to stay protected.

Prof. Karen Jubanyik
Prof. Karen Jubanyik

Karen Jubanyik, MD is Associate Professor, Clinician-Educator Track, in the Department of Emergency Medicine at Yale University School of Medicine.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article