Submit ›
or
1.4 Based on 157 reviews
Compare to others
Respond to your
customers
  • Customers like
    • To angry to answer this 5
    • Go find another insurance company quick as they do not pay 5
    • Simple to join 4
  • Customers don't like
    • Every thing 7
    • Customer service 7
    • Lie about coverage 6
Advanced
search
loading...
More Less

I have been trying to get my car fixed for over a month. I made a claim it took weeks to get a claim agent. It has been nothing but a nightmare to get an adjuster out to fix my car. I always get a voicemail. Long response time. My 10 days are almost up before they can cancel my claim. Now I am inquiring fees from the mechanic. They have a hard time answering questions directly. I have heard a different story from every person. All I want is to... Read more

Was this review helpful? 0 0

I've been with progressive for 5 years. Going into light trucking service, got my DOT/MC numbers and they wouldnt give me a quote. Now they will lose everything when they forced me to change insurance companies. I have to be insured with another company for a year before they talk to me. What *** came up with that idea? When I find another company, I'll never use progressive again. Really smart rule. :-( Read more

Was this review helpful? 0 0

Ive been with them for 8 years. Just two weeks ago, a guy tried to speed past my son coming from behind him. Progressive claims agent is acting like she is the other driver's agent and prematurely assumed my son was at fault and sent me a claims report stating so. Its as if she is trying yo prove thr the other parties claim. Her notes that she reads back to me as if they are our words are the other party's stement. I asked her to correct her... Read more

Was this review helpful? 0 0

The company is a gang of bandits. When we enrolled the first time they could not get our payment information correctly into their system and cancelled our policy as a result without so much as contacting us first. That should have been an early warning. After I called and straightened them up they reinstated the policy but I was dismayed at how incompetent their stuff was. Several months ago my car was rear ended on a drive through. When I... Read more

Was this review helpful? 1 0
1 of 2

I was a Progressive customer for 7 years. I have been a NC resident now since June of 2010. I have not had a moving vehicle violation over the last five years and have had zero accidents in 20 years. I felt like I was paying an arm and leg when I finally got a new 2015 Nissan Altima and since it was a lease it required minimum coverage policies to be met many of which I didn't have/need on my old jalopy. My insurance on my old ’98 Nissan Altima... Read more

Was this review helpful? 0 0

I hit a Deer and had a State Police come to the Scene of accident. Never been in a accident, ticket or never filed a claim. Vehicle is undriveable. Told me to pick a body shop to have it towed to get a Estimate from them and a Adjuster would compare both estimates. Talked to Owner of Body Shop and they were never allowed to do a Estimate. And now its Considered a Total loss. But Progressive does not want to give me anything to help get me back... Read more

Was this review helpful? 0 0

After being with progressive for 7 years they doubled our rate. We've had no accidents or traffic citations. According to progressive it's because we live in Arizona but we called another company & recieved a quote for nowhere near what we're being charged from progressive. So much for loyalty to their customers!

Add comment

I SUBMITTED A CLAIM TO PROGRESSIVE FOR MY FLOOD DAMAGED VEHICLE. I WENT THROUGH STANDING WATER ON A FLOOED STREET. THEN MY ENGINE STARTED EXCESSIVELY SMOKING. THE SMOKE WAS SO BAD I COULDN'T SEE THE ROAD. I HAD THE VEHICLE TOWED TO MY MECHANIC AND HE SAID THE WATER CAUSED THE DAMAGED. I FILED A CLAIM AND THE ADJUSTER WENT TO LOOK AT MY CAR. HE SAID HE COULD NOT SEE ANY WATER DAMAGE. HE INSINUATED I WASN'T TELLING THE TRUTH AND THAT I JUST NEED... Read more

Was this review helpful? 0 0

My light turned green in a large intersection. Witnesses back it up and saw her run the red light. I proceed to drive 60 feet or so across 5 lanes. A car runs a red light and causing a crash about 15 feet from where they should of stopped. Driver ticketed for running a red. Progressive claims she entered the intersection when it was yellow. As the accident was 15 feet past her stopping point, they have no explanation as to how I went 60 feet... Read more

Was this review helpful? 1 0

We had auto insurance with Progressive for 8 days until we found another company that provided the same coverage for $1200 less! So I canceled my Progressive policy and went with the other company. Progressive now is charging a $50 cancellation fee (I guess because they're not competitive) as well as a $5 "Other Fee" (guess this is for the annual office Christmas party). When i called to question the overall bill, I asked them if there were and... Read more

Was this review helpful? 0 0

Had an experience with Progressive Insurance?

Did not find what you were looking for?
 
×
You are reading about Progressive Insurance.
Filing a new complaint about
×