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ProFlightSimulator

ProFlightSimulator

proflightsimulator.com
What is your customer experience with ProFlightSimulator?

ProFlightSimulator Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

ProFlightSimulator has a 2.7 star rating based on 1 customer review. Consumers are mostly neutral and reviewers note a low price level and emphasis on website and privacy and data security.

Key Takeaways for Future Customers

  • Return unused product if possible and keep original packaging.
  • Check ProFlightSimulator reviews for refund and customer service experiences before buying.
  • Expect a lower price level but verify the product matches the advertisement.

Negative Feedback / Risk Areas

  • Repeated customer complaints about ignored refund requests and refund delays.
  • Poor customer service and difficult exchange, refund and cancellation process.
  • Product described as not what was advertised and technical support that may not resolve issues.

Positive Feedback

Review authors value the website and privacy and data security, and one reviewer noted the possibility to return an unused product.

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John M Rku

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Verified Reviewer

Return the disks

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Nov 02, 2020

Not resolved. No way to get in touch with this company.

I need to return the four disk set to ProFlight Simulator Suite.

after 4 hours I still do not have a way to return the disks. I am trying to get in touch with the company before I send the disks in USPS, and there is no apparent way to communicate with them.

Original review Nov 02, 2020

I want to return the product to you. I do not want it. The disks are still in the original packaging

Loss:
$145
Pros:
  • Return the product unused
Cons:
  • Not the produce that i was lead to believe it was

Preferred solution: Full refund

User's recommendation: Do not deal with this company. I need to return a product. No easy way

View full review
edward p Epv

The Worst

nothing worked. now having trouble with refund.

Do not buy. They give you a run around of fixes to try.

none work . I spent more time trying to load and reload {{Redacted}}

Loss:
$150

Preferred solution: Full refund

View full review
Charles S Enh

Pro Flight Simulator ignored refund request

AI Highlights
  • - Bought PRO FLIGHT SIMULATOR with a 60-day money-back guarantee.
  • - They acknowledged the request and forwarded it.
  • - No refund after multiple attempts.

I purchased flight simulator software from PRO FLIGHT SIMULATOR. In their advertisement they state an 60 Day Iron Clad 100% "No Hassle Ro Risk" Money-Back Satisfaction Guarantee.

Your satisfaction is important to me....signed by Dan Freeman. I was not satisfied and contacted them via website well within 60 days. They answered that they had received my request and that it was being forwarded to the refund department. That is the last I heard from them.

I attempted several more times no responce.

By this time it more then 45 days which is the cut off by most credit card companies to file a complaint. Still no refund a complete rip off.

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