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Proficio Mortgage Ventures - Untrustworthy Mortgage Lenders

When I started working with the lender he said the closing cost was $4,000 and since the last company I was working with was $5,000 what I borrowed was already $1,000 over and when I told them I couldn't give them $3,800 at the title signing he said and I quote (and I have proof of this in writing)$2,800 remaining for down payment since you already gave $1,000" and that is just one of many that support this. The appraisal fee was state to me and to me Realtor that it would be returned, he promised it to not one person but two of us. And through the rest of the process it was never mentioned that I was short $1,000, I always confirmed monies that I needed because I always wanted to make sure I was going to be ok and NEVER once did he say I needed an extra $1,500. The rent coming from the owners of the house was worked out between me, the owners, and both sets of reactors. Then once day the lender called was like I didn't know they were paying you $1,500 in rent to stay until August, still didn't say anything about owing more money. Then next thing I know at signing, I owe $1,500 plus an additional $200 something. I call this sneaking and taking advantage. It is like when I would question something I didn't understand he would say, you don't need to worry about it. And they text at the end when he would treat a customer the way he did. Now through out the process, my lender would try to explain stuff to me and I would say I don't understand, and his response was, you don't need to worry about it, and I heard that at least a handful of times. Rude! When it was the week of closing, I had a strange feeling my amount to bring to closing was not going to be $2,800 and I kept asking my lender for the amount and he would say, "title company" wouldn't answer me, that went on for a few text message, with that I knew something was not right, so when I found out the amount, which was close to $200 more than expected, I questioned him and he stated he was close and he never said it was exact and he used the words "about" and "approximate" nope he didn't I have all the emails/texts, never used those works, I have text message where he said I was "You are wrong" he was "right" "I am correct. AGAIN", this is how they treat customers. Then the closing day, he comes up with a Realtors cost that came out to nowhere, he told my Realtor he didn't know about it, but I have to pay for it, he just keeps spending my money. I still have it all and I wont let them take advantage of me just because they think they can. I will let others know how they treat their customers and take advantage of them. If they aren't going to pay what they owe me, I am just going to keep putting the work out there about them until I feel like stopping.
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2 comments
#1125319

I also had a similar experience with them. They also gave me the run around with insurance that would be required.

I would receive an email that would say we need these 4 items and we will be ready to close.

This went on and on. Finally, after 6 months my loan was closed.

#867926

Shut up

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ID
#510638 Review #510638 is a subjective opinion of poster.
Location
Independence, Ohio
Loss
$2159

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