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Illegal activity

My friend recently inquired them for his migration process. One consultant contacted him over the phone and the provided details were ok. But when it comes to payment they charge vat even they are not registered for FTA. When he questioned his concern to the consultant she started flirting but didn't give an appropriate answer. That made me &;;; him feel it's a fake or any minute wind up company. So he just cancelled his process and a lady who had a very bad mouth yelled at her core for cancelling my process. Genuine company's staff don't do such things. Zero professionalism!! Too desperate!!!! & Not trained !!!
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