Not being able to get answers from products from wish that are the wrong product or size and you have to go through major points just to get your point across this is very unnecessary and very unprofe

I have products sitting here brand new and I'm unable to enjoy them because of wrong size or not being able to get information on how to exchange them I mean my money does count as well as others and being professional of this would be admirable in handling customer service

User's recommendation: Where is not satisfied then what good is it purchasing products from the company I would not advise any of my friends again to buy from you all until you are get back to a professional way of handling customers rights now it sucks it really does and this should not be warranted for good products are good service through wish.

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ID
#2640787 Review #2640787 is a subjective opinion of poster.
Location
Lake Elmo, Minnesota
New Reviewer

Powerjection III technical support

Carl- the only tech now responsible for service and technical support for the Powerjection III asked me to send my entire unit to him so he could diagnose and fix my dead ECU. After I sent the unit to him he refused to return my phone calls. I called the company to ask for some help. The response was "Carl is a terrible technician". I can only assume that he duped me into sending my unit to him so he could use it for pieces for other customers. I spent money on shipping and could have used it for pieces for myself. DO NOT EVER DO BUSINESS WITH THIS COMPANY. THEY WILL NOT STAND BEHIND THEIR PRODUCTS AND WILL RUN AWAY FROM ANY RESPONSIBILITY FOR THEIR ACTIONS.
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ID
#959462 Review #959462 is a subjective opinion of poster.
Service
Professional Products Technical Support
Pros
  • Product design
Cons
  • Support
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Deliver product or service ordered

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