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Verified Reviewer
New Reviewer

Bad Customer Service

Gregg Jones Mar 9, 2023, 08:42 PST I submitted a coin for what I believed to be a Kennedy half dollar on the wrong planchet. I am not a expert on coins and dont care to be. When I submitted the coin, I had put a questionable comment on the form order number 2310****...
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ID
#4427246 Review #4427246 is a subjective opinion of poster.
Pros
  • Nice encapsulated coin
Cons
  • Customer service
Loss
$60
New Reviewer

They just graded my coins I haven’t gotten back yet this company is a fraud and I will take my complaint to my attorney general here in Indiana

They just graded my coins I havent gotten back yet this company is a fraud and I will take my complaint to my attorney general here in Indiana this company is a fraud and they are committing fraud to you the American people these people should be ashamed what they done to the American people like I said I will take my coins into my attorney general And let him file suit against Pcgs
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ID
#3826050 Review #3826050 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Preferred solution
I’ve been into the metal business all my life I have been a inspector with fine metal this company is a *** fraud
New Reviewer

Try ANACS or NGC avoid a headache.

Paid $1,200 to get 20 coins graded. 14 coins had mistakes and 6 were wheat pennies with no errors. The 14 error coins were $65.00 per coin for a total of $910.00. The wheat pennies were $35.00 per coin for the sum of $210.00 plus return shipping fee for $33.00 and $37.00 extra because the error coins had to be sent elsewhere for grading. When I received all the graded coins the coins were graded opposite to my submission form for they graded my wheat pennies at $65.00 each and the 14 coins with the errors at $35.00 each. None of the error coins were identified as having errors on the capsules from PCGS. The grading was bogus because the one example that lets anybody that deals in this hobby is a 1982 D small date zinc coin that had doubling on the mint mark and doubling on the reverse on E PLURIBUS UNUM and it was returned to me as a 1982 D small date bronze penny that can sell at an auction house between $18,000.00 and $30,000.00 and that is one of the major ones of the grading that lets me know my money was taken without the service that I paid for. The 1982 D penny is zinc.
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1 comment
#1972727

Thank you, I'm having similar problems

ID
#1729158 Review #1729158 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$1
Preferred solution
Full refund

PCGS : Professional Coin Grading Service inconsistent and unresponsive