Avoid using Professays

If you're considering using these services, I advise avoiding Writer no. 85723 due to their unpleasant, insulting and vindictive manner. This person takes the attitude that they are doing you a huge favour, and complains if the piece of work is lengthy, even though of course you are paying a great deal for that number of pages, and s/he generally treats the client with contempt. When I wrote, saying that I expect to be treated with manners – the writer said that I wasn’t professional and that I had mental health issues!!! Any staff can read what s/he wrote to me, but this person apparently didn’t care. It's bizarre as well as very aggravating. I booked for editing services for a professional piece of writing, by the way, so if he or she doesn't agree with students using these services, that wasn't even applicable here. Put Writer no. 85723 on your banned list (as s/he actually requested I do, believe it or not), because I recommend that you don't put yourself in a position to be insulted, and more importantly, waste your valuable time. The time I've spent on the whole incident, then battling for a refund, I could have done a good portion of the work in question. By the way, s/he actually told me to go ahead and post what I liked about this event because s/he would never apologize to me. So, that’s what I’m doing. If I were a member of management of this company, I’d have a chat with this person given that they expressed in an email to me the client, (that management can view), that they don’t care whether their actions damage the company’s reputation or not. An additional point is that you pay upfront so if the work isn’t up to the standard you want – and usually it isn’t though it's not as dreadful as Edubirdie – they will only offer revisions. Even if the writer hasn’t started work and if a writer hasn’t yet been assigned, it’s tricky getting a refund. I advise using PayPal so that they can help but be prepared to waste a lot of time on emails to Prof essays and then to PayPal to explain the situation again; and you have to wait three weeks at least, if you want PP to conduct a reverse charge.
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ID
#1095514 Review #1095514 is a subjective opinion of poster.
Service
Professays Editing Writing Service
Reason of review
Poor customer service

Essay Writing Review

OMG, I chose professays to write my assessment to me, and i chose the completion days in three days, but they didnt give to me, its nearly dealine time, they just tell me the writer needs to fix references. what kind of references need to spend a few hours to fix. i am really dispointed this time, wont choose professays anymore.
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ID
#486654 Review #486654 is a subjective opinion of poster.
Location
Stratton, Maine
New Reviewer

Professays.com review

First time I ordered custom essay on professays.com about ten month ago. It was eight page essay on *** marriage. I have been surprised by the quality of the paper and it was not needed to make any corrections to the paper. I ordered six papers for now and I'm satisfied with what I get. They revised one of my essays in three hours when I need some amendments to be done. One of the essay I ordered has been written in seven hours and it was written from scratch. Customer service is good as well as writers. I can always check the status of my orders.
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5 comments
#745028

I try to use this professays several time. They are terrible.

They offer to do your assignment in 6 hours and does a terrible job.

I try to use them again to see maybe they need more time but they did not even start the assignment and requesting payment when I already paid. :( :cry

#707280

Dear Emltowens,

It is not true that you can't contact the Company directly. You can call our 24/7 customer support any time 302-351-****. This phone number is available on every page of professays.com Also can can chat with our representative or email us your concern.

Please reply with your order number and we will check this information.

The experience you share in your comment can not be true with us because our Quality Assurance check all the inquires. Most likely you have ordered with different company.

You can try our our services with huge discount of 15% for your first order and share your true experience here. The discount code is FPE15OFF.

Dave,

QA Manager

The ProfEssays Team

#665136

This company provides the worst Service. I received a report that a second grader could have written better.

I received an F grade for the report and this SORRY company would not reimburse my money back.

There is no direct point of contact, once they have received your money..beware of this company...it is a rip off.

#631548

Don't use Professays. It is waste of time and money. You are not getting 100% customer satisfaction and they are just asking you for more money....

#182531

How did you check the status of your order? I have tried to phone them and contact through their live chat.

Unfortunately, they didn't get back.

Simply ignored. The only way to contact them is email, but they reply when they want.

View more comments (4)
ID
#192209 Review #192209 is a subjective opinion of poster.
Location
Kiev, Kyiv

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