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ProCook

ProCook

www.procook.co.uk
What is your customer experience with ProCook?

ProCook Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

ProCook has a 4.7 star rating from 1 review with 100% positive distribution; recent recommendations say "I would recommend ProCook to future customers without hesitation". ProCook reviews note strong store layout and product diversity but a high price level.

Positive Feedback

Customers praise prompt customer service and effective refunds, and value the range of cookware and store layout.

Negative Feedback / Risk Areas

  • Product durability concerns such as knife handle failures reported.
  • Warranty or replacement issues when proof of purchase is missing.
  • Perceived high price may deter some buyers.

Key Takeaways for Future Customers

  • Read ProCook reviews and keep receipts to support warranty claims.
  • Expect good customer service and possible refunds for defective items.
  • Consider price versus product range; check subscription or auto-ship and membership terms before buying.
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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous
map-marker Slough, Slough

Knife handle coming off

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Although I had the same problem with a chefs knife the knife was replaced but when I rang about the carving knife they said as the couldnt find my purchase order the guarantee wasnt in effect. I couldnt find the receipt for the chefs knife but it didnt matter as I bought the knife a few years ago I have no chance of finding the receipt

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Florence P Qgz

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Verified Reviewer

Pro cook automatic can opener

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I have already written a glowing review of PRO Cook customer service . This followed my complaint re the automatic can opener that had been ordered on line did not serve the purpose for which it had been ordered . The customer service was excellent and I received a full refund for can opener and due to this I will continue to purchase items from PROCOOK

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User's recommendation: I would recommend Pro Cook to future customers without hesitation

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