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I called them to find out who exactly I'm being charged for the lady was so rude tell me I can make a payment today told her I was able to so what you don't make a payment today we will send it to the credit reporting agency and I received a letter from the MD telling...
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1.0
#1014234
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I strongly advise NOT Applying at this complex..or any sister companies.. They told a collection agency *Pro Collect* that I signed a lease and never moved in.. When in fact, they sent me a denial letter..never offered a residence etc.. I've never even set foot on...
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Anonymous

Shana March 7th, 2017 Still no resolve regarding this BS..

Trying to get me to pay for something that is not true. Currently in dispute with them. They have not responded to the dispute in months. Unprofessional customer service.
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Anonymous

KIKI I am having to deal with this horrible company. According to them I lived at some apartment complex in Dallas and refused to pay rent. When I called the apartment complex, I w...

Procollect Debt Collection Review

#1023269
1.0
They are horrible!!! Rude and unprofessional....illegal practices!! They hang up on you when asking a question!! Transfer you over and over again! The worst experience of my life!!
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Procollect Customer Care Review

#1005195
1.2
These ppl suck. They're rude for no reason. (& I was being polite) All i wanted was to see how much I had to pay & some *** was just that "a ***". She swore up & down i agreed to a payment plan, which I nevet have. They need proper training & management ***.
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Procollect Debt Collection Review

#1001721
1.0
Rude customer called to try to settle debt and they won't even take a payment how do they expect you to. If they won't help you by letting you make payments rude customer service the rudest I've ever had I'd rather have my bill Be in collections then to deal with them
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Procollect Customer Care Review

#989379
1.0
This company customer service is terrible. They don't try to help resolve the problem at all.
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This company is horrible!! I have tried to make a payment and they will not accept it. The are beyond rude! The "supervisor" Cid Fox disconnected the phone in my face. Not to mention he REFUSED to speak with me. I have been trying to make a 1,3000 dollar payment and...
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Anonymous

Cam For your acknologment, they are not customer service, they are collector, Im sure you first call screaming and coursing in order for them to have acct restricted to only speak...

I have called this company 2x trying to resolve a debt issue, and both times I spoke with two extremely rude associates. They were not willing to negotiate anything and one even hung up in my face. They told me that I needed to pay the debt in full if not they needed...
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1.0
I didn't like
  • Customer service
  • Refuse to work with people
#968430
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Horrible customer service and they do not fact check anything. My minor daughter received phone calls about a lease she did not enter under contract with. Never lived there but they still contacting her. Had the audacity to state that the parent is responsible even...
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Anonymous

Anonymous I strongly advise NOT Applying at this complex..or any sister companies..They told a collection agency *Pro Collect* that I signed a lease and never moved in..When in fact, th...

And I moved out of an apt and my son took it. When he moved he paid the comex a lot of money and just this feb when I was trying to get an apt ( gets mighty cold on Alaska) and still can't because of private. I asked for documents he said no. He said he was a lawyer....
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Collection efforts would not need to continue had we have come to an agreement on this 1st phone call. Ms. Shaw is the reason this debt did not get paid, not myself, who did not have warning of such an amount to be paid on the spot. I have not received any other ...
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Anonymous

Anonymous Same thing happend to me

1.0
I didn't like
  • Poor communication
  • Worst human beings ever
  • Bad customer service
#910645
Reply to reviews
I have tried for the last 4 years to communicate to Pro Collect that my son has been dead for 4 years. They continue to send the hospital and medical bills. When i do talk to them they are incredibly rude and have no idea that whenever we get their bills it brings up...
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I didn't like
  • Horrible collectors
#909227
Reply to reviews
Had an account placed in collections with this company, and i was makong monthly payments. I never got balance updates, but when I thought it had been paid off and stopped making my monthly payments, they never sent me notices of nonpayment, or an updated remaining...
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