map-marker Durham, North Carolina

Illegal operations by ProSmart Services - Movers

The men I hired changed the time of arrival AFTER my husband signed the paperwork with the correct time. Then they extorted money from me by threatening to keep the wrong times if I gave them a tip. I don't mind tipping, but I strongly resent being forced into it. The legal definition for Extortion is "the crime of obtaining money or property by threat to a victim's property or loved ones, intimidation, or false claim of a right." I reported this and was contacted by John Ismagulov, a Manager with the company who promised to send a check if I withdrew my complaint from Yelp. Two months later I still have not received a check or any answer from John Ismagulov. ProSmart Service 3057 Nutley Street, #174 Fairfax, VA 22031 (571) 699-**** (703) 409-****
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  • Extortion and fraud
Reason of review:
Poor customer service

Preferred solution: Price reduction