Pro-Help24
Pro-Help24 Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pro-Help24 has 1.0 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don't use these scam artists", "DO NOT TALK TO THEM-- EVER", "Don't be a Customer", "REPORT TO THE POLICE & FTC!", "Don't waste your time".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pro-Help24 has 1.0 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don't use these scam artists", "DO NOT TALK TO THEM-- EVER", "Don't be a Customer", "REPORT TO THE POLICE & FTC!", "Don't waste your time".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Charlotte, North Carolina
Bait and switch
I used them, and was billed over $1000 which said I would get 3 years, (36 months) of security and support for that time. I start getting calls near the end of that time saying I am going to be auto-enrolled for 5 years (60 months) for a cost of $6,800 which is to be auto-debited unless I cancel.
When I call to cancel I am told the $6800 I have NOT been charged is for the original 3 years of "protection." Nothing was said of this at all. Don't use these scam artists.
User's recommendation: Don't use these scam artists
I have been a "client" for over 10 years, and still did not learn my lesson.
This company relies on scare tactics and intimidation to find and keep their clients. I cringe when I think of how many times I was led to believe that my computer was hacked and I was either exposed to *** sites, unknown people had applied for hundred of thousands of dollars in loans, and of course-- the Russians had taken control of all our accounts since the invasion of Ukraine.
Yes, I was also told that after I paid at least $3,000 to this bogus company that I would NEVER need another thing, and was eternally protected.
NONE OF THEIR PROMISES WERE TRUE. Sadly, when I was faced with their threats that my life would be destroyed if I did not incorporate their latest protective software, I gave in, after I was too scared not to. I will never understand the kind of callous, indifferent and utterly immoral personalities that run this operation. I of course, feel like a fool-- ignoring my own instincts-- please do not be taken in with a hope that most people are sincere-- its simply not true.
They target their victims-- older, not computer savvy and easily intimidated. One can only hope that KARMA will work against them
- Scam
Preferred solution: Let the company propose a solution
User's recommendation: DO NOT TALK TO THEM-- EVER
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hyattsville, Maryland
REQUESTING A REFUND OF PAYMENT ($799.00) MADE IN AUGUST 2020
I had your company work on my computer in August 2020 and was told that I needed Service Repair + Permanent Coverage (Firewall and Support) before being charged $799.00. Sometime after that I was called and told that there were problems.
I allowed your people to get into my computer then after evaluating I was told that I needed to buy something else expensive to correct the problem. I told the individual that I did not have that kind of money but he continue to insist and eventually lowered the price somewhat. I still did that agree to make a payment. He kept insisting so I turned my computer off.
Later I tried to use the computer and was having all kinds of problems. That continued for several day so I logged back in to your company and the person on call helped to give me back control of my computer.
After that experience, I lost all confident in your company and tried to discontinue any work with you. Then I employed another company to take care of my computer and I texted a long text to 1-877=698-**** (the only phone # I had) requesting my refund. After that, I have had numerous calls almost every day asking to get into my computer to take care of some problems.
Problems that don't exist according to my new company.
I paid $799.00 to Merchant- Vista Marketing in August 2020 for life time service, therefore, I asked for a full refund of my money. Then if I don't get the refund in a reasonable time I will be turning the matter over to my attorneys.
Thanks for your consideration,
Joseph Taylor
jetjr60@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Big SCAM
CUSTOMER ID :GETS1582
I paid $1299.99 for lifetime security and support and I can't even reach them. What a loss for me since I'm 84 years old and still am working. I needed to have this kind of service
- I thought i was getting the help i would need
Preferred solution: Let the company propose a solution
User's recommendation: Don't be a Customer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
De Pere, Wisconsin
Cpmplaint-Demanding a refund!
p
On July 13,2020 I accepted a program from your company not knowing
what I was getting but your salesman scared me into buying Network
Security for over $3100.00. I am on a fixed income of social security
and my health has suffered since,unable to sleep and my anxiety is
thru the roof.
I do not want this on my computer and want a refund
of what remains of this agreement. I don't want to recycle my computer
in order to keep you away but it is my last option. I can't stand this
anxiety anymore.
My calls go unanswered or they are dropped before
connection. PLEASE ADDRESS THIS ASAP
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Wanting to charge me for what i thought was covered in our original contract.
My printer quite printing black ink. I put a new cartridge in it and made sure I went through the head/jet cleaning process.
I even did the super cleaning process. No black ink so I called Pro-help. I am a member I paid 299.99 for a lifetime membership.
No help.
All they wanted to do was sell me:
-IP Blocker
-Network fire wall
-Anti trojan
-System manager
299.99, 399.999, 499.99, 599.99, 699.99.......lots of discounts.
For 2 years or 4 years
I didn't buy anything, looks like I'm going to live with the system problems that they showed me I have. I'm not so sure that they are techs just salespersons.
Preferred solution: Deliver product or service ordered
User's recommendation: Don't waste your time
Fargo, North Dakota
Scammed
I was threatened into purchasing this product to the tune of 1499.99 , the salespeople scared me I should have known better , I had to scrub my computer and change all of my banking this has been going on since July, and now they are calling me 3 and 4 times a day. With the last call a Mr Williams threatened me physically and my family.
They have an East Indian or Pakistani accent .
We blew a whistle in his ear this last time because we are tired of being harassed . All of this was on VM...
Preferred solution: stop hounding me.
User's recommendation: REPORT TO THE POLICE & FTC!!!!
San Rafael, California
Scam - CyberCrime
This company is part of scam that starts with hackers installing malware on your computer that then generates a pop-up 'warning' that your computer has a serious virus and you MUST call this number to resolve. Then they sell you on a very expensive package to clean your computer and provide support service.
The company claims to be in West Hollywood but is not. I believe the hub is in Spain.
User's recommendation: Do not do anything with this company - it's not a legitimate company or service.
Companies Similar to Pro-Help24
Albion Global
“My account been banned for no reason n I spent alot of money n now can't play On my account n someone...“
AtomNIK
“THEY ARE SCAMMERS!!! THEY ARE FRAUDULENT RETAILERS!!! THEY WILL TAKE YOUR MONEY AND LEAVE YOU WITH AN...“
Babylon8
“two years ago I got babylon7 at a cost of $100.00 when my computer crashed they would not let me dowload...“
Password Find
“Password issu I have so many problem faced plz sand to me password. More papar on my Email.plz help me“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
on Aug 3,2020.I paid $750 for 1,ID protection ,2 Anti Hacking,3 anti protection (said permanent protection+ unlimited) to IT out tasking/mac maker IT Service. Then8/6/2020 I rec'd called from pro help 24 customer service name Martin (877-698-**** ext225) to confirmed and providing my customer id# & secret code .I protected???.
But Sept 24,2020. I got the called said the company have technical problem will refund the money back to me, I almost loss all money from by bank account. (Because I was guided to computer what to do) I have to change all my account now. They still keep calling me #all over Wilmington, DE, Canada, NY, NV.
etc. I decided to call customer service #as above they let me talk to IT tech. they requested me to pay$ 200for new activate. I denied.
But now a day still keep calling me. this is scam