New Reviewer

I have been a "client" for over 10 years, and still did not learn my lesson.

This company relies on scare tactics and intimidation to find and keep their clients. I cringe when I think of how many times I was led to believe that my computer was hacked and I was either exposed to *** sites, unknown people had applied for hundred of thousands of...
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ID
#3434983 Review #3434983 is a subjective opinion of poster.
Cons
  • Scam
Loss
$5000
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Big SCAM

Update by user Apr 06, 2021

CUSTOMER ID :GETS1582

Original review posted by user Apr 06, 2021
I paid $1299.99 for lifetime security and support and I can't even reach them. What a loss for me since I'm 84 years old and still am working. I needed to have this kind of service

User's recommendation: Don't be a Customer.

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ID
#2491342 Review #2491342 is a subjective opinion of poster.
Pros
  • I thought i was getting the help i would need
Loss
$129999
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

REQUESTING A REFUND OF PAYMENT ($799.00) MADE IN AUGUST 2020

I had your company work on my computer in August 2020 and was told that I needed Service Repair + Permanent Coverage (Firewall and Support) before being charged $799.00. Sometime after that I was called and told that there were problems. I allowed your people to get into my computer then after evaluating I was told that I needed to buy something else expensive to correct the problem. I told the individual that I did not have that kind of money but he continue to insist and eventually lowered the price somewhat. I still did that agree to make a payment. He kept insisting so I turned my computer off. Later I tried to use the computer and was having all kinds of problems. That continued for several day so I logged back in to your company and the person on call helped to give me back control of my computer. After that experience, I lost all confident in your company and tried to discontinue any work with you. Then I employed another company to take care of my computer and I texted a long text to 1-877=698-**** (the only phone # I had) requesting my refund. After that, I have had numerous calls almost every day asking to get into my computer to take care of some problems. Problems that don't exist according to my new company. I paid $799.00 to Merchant- Vista Marketing in August 2020 for life time service, therefore, I asked for a full refund of my money. Then if I don't get the refund in a reasonable time I will be turning the matter over to my attorneys. Thanks for your consideration, Joseph Taylor jetjr60@***.com
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ID
#2460004 Review #2460004 is a subjective opinion of poster.
Location
Hyattsville, Maryland

Scammed

I was threatened into purchasing this product to the tune of 1499.99 , the salespeople scared me I should have known better , I had to scrub my computer and change all of my banking this has been going on since July, and now they are calling me 3 and 4 times a day. With the last call a Mr Williams threatened me physically and my family. They have an East Indian or Pakistani accent . We blew a whistle in his ear this last time because we are tired of being harassed . All of this was on VM...

User's recommendation: REPORT TO THE POLICE & FTC!!!!

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ID
#2348397 Review #2348397 is a subjective opinion of poster.
Location
Fargo, North Dakota
Preferred solution
stop hounding me.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cpmplaint-Demanding a refund!