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Prizelogic

Prizelogic

www.prizelogic.com
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Prizelogic Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Prizelogic has 1.9 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Quick response, Taste of product is fine.
    Cons: Excuses, False rebate offer, Fraudulent advertising.

  • Recent recommendations regarding this business are as follows: "Stay Away from this company or you'll regret it.".

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Media from reviews

Prizelogic - False advertising, Hormel rebate is not free.
Prizelogic - False advertising, Hormel rebate is not free. - Image 2Prizelogic - False advertising, Hormel rebate is not free. - Image 3Prizelogic - False advertising, Hormel rebate is not free. - Image 4Prizelogic - Samsung 50 TVPrizeLogicPrizeLogic - Image 2
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Daniel J Lpl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

False advertising, Hormel rebate is not free.

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Prizelogic - False advertising, Hormel rebate is not free.
Prizelogic - False advertising, Hormel rebate is not free. - Image 2
Prizelogic - False advertising, Hormel rebate is not free. - Image 3
Prizelogic - False advertising, Hormel rebate is not free. - Image 4

False advertising, Hormel rebate is not free. The rules add that its limited to 2000 rebates, but they produced tons of rebate labels and left them on the package after they had already reached the 2000 limit.

Im quite sure that there are thousands of people upset at this point.

View full review
Loss:
$4
Pros:
  • Taste of product is fine
Cons:
  • Fraudulent advertising
  • False rebate offer

Preferred solution: Full refund

1 comment
Daniel J Lpl

I’ve notified management and the meat department in the grocery store and they refused to take these stickers of the packaging. It’s still advertised a month later.

Anonymous
map-marker Labelle, Florida

WinnDixie Homegating Sweerpstakes

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Was trying to determine if this was a scam.

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User's recommendation: Stay Away from this company or you`ll regret it.

Felishia Ksi

Fax number is not working

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They responded the next day with an alternate number.

View full review
Pros:
  • Quick response
Reason of review:
Good customer service
Anonymous
map-marker Union City, Tennessee

Lost check

Received letter about lost check. Is this a scam?

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3 comments
Guest
reply icon Replying to comment of Pearline Ufp

i also recieved 2 letters of unclaimed property or interest. There is no number to contact on the letter also not full website I consider this a scam.

Guest
reply icon Replying to comment of Pearline Ufp

I got same letter for 2 unclaimed Checks. I am wondering if i have to respond to those letters.

Pearline Ufp

I just recieved a letter about unclaimed money today also. It has the check number / Date issued /but not who ots from. I think its a scam Is it from Prizeliogic in Southeastern PA

View more comments (2)
anthony e Whw

Your company is a fraud

I buy gatorades, enter codes, and no points are awarded, send emails and no response, call the phone number and no one answers. I want a manager to call me at 843 535 ****

View full review
Reason of review:
Poor customer service
Michael g Esu

They are a SCAM!

Prize logic currently is running a contest promotion with mountain Dew call beat the buzzer. You buy Mountain Dew products, sending you receipts, and get points.

That you can then use on certain prizes. Their own rules and regulations say they will credit points within 48 to 72 hours. But during this promotion I have repeatedly not gotten my points have not crefited until a week later and numerous customer service complaints. Also they don't answer the customer service complaints for 10 days to two weeks.

To me that equals horrible customer service. Once I went so far as to send emails to every vice president listed on their website. Then I finally got a little bit of customer service.

It is a shame you have to go to such extremes but after reading about prizelogic horrible scamming history on the internet, I am NOT surprised. I am just surprised that reputable country companies still use these chumps.

View full review
Reason of review:
Bad quality
Anonymous

No way to contact them?

They say I won a prize of $1,000.00 per month for 1 year. a total of $12,000.00.

So I faxed my social security # to 480-579-****. From my bank, where I had it notified. And they hesitated to fax it, but did. I have heard nothing since, and I am VERY worried!!

Can anyone tell me if this is their fax number, or give me a good phone number?? OMG....100 words?? ATTN: Fulfillment Operations 25200 Telegraph Road,MI 48033 Southfield,MI 48033 This address and the fax number above is my only contact info.

Can anyone help me?? Please lt me know.

View full review
Loss:
$1200
Reason of review:
Poor customer service

Preferred solution: Full refund

2 comments
Guest

Your first mistake was to fax anyone your SSN. You should've listened to your bank

Guest

Did you ever get your prize from Prizelogic?

View more comments (1)
Resolved
Brenda Sdt
map-marker Southfield, Michigan

Resolved: No Rebate - Approved Aug 8, 2016

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Updated by user Mar 07, 2017

How Did I Get the Issue Resolved?

Multiple e-mails which indicated I did not receive my rebate.

Held them to their rebate time frames. Every time they email me, stating that I would receive my rebate in 2, 6, or 8 weeks ect, whatever time frame they choose, I would email them back as soon as the time expired, then the process would start all over again.

I did this at least 6 times over an 8 month period. In addition, I contacted the place of purchase to find out if I was the only one having this issue. They indicated I was NOT, and that they have multiple customers with the same rebate issue.

I copied the merchant on all my emails and correspondence to Samsung. They contacted there Samsung rep multiple times on my behalf and became, and are, actively involved in the multiple rebate cases affecting there customers.

Updated by user Mar 06, 2017

March 6, 2017: After almost 8 month, I received my rebate. Unfortunately, I know many others still waiting, one has been over a year.

My advise, stay away from anything involving a rebate from Samsung.

I have a lot of their products and have had one issue with a microwave which turned into a nightmare trying to get it serviced. Thankfully, the store I purchase it from, resolved the issue.

Updated by user Feb 15, 2017

update 2-15-17: Playing kick the can down the road. I received an email almost 4 weeks ago stating my rebate had been mail and I would receive it within 2 weeks.

2 weeks and no rebate. Emailed them again, received an email again. They want my mailing address. I replied with my mailing address, for the 3rd time.

Again, got a reply that my rebate is in the mail and I should receive it within 2 weeks. I'm already a week in and still no rebate.

Original review Jan 16, 2017

I been waiting on my $400 Samsung appliance rebate since I was approved on August 8, 2016. It now January 16, 2017 and no rebate.

I've contacted Samsung by phone and email. Email Correspondence: I emailed the following Will I get a notice that it is being sent, so I know roughly when to expect it.? As its has been, and as it is setup now, I have no idea if its been sent. It would be nice to know for me, and the other 20 or so customers in this area that haven't receive there rebates either.

We have all purchased Samsung appliances from the same store around the same time frame. Their Responce: Hello, Thank you for your patience. This process may take a few weeks, and you can expect to receive your reissued Visa card within approximately 3-4 weeks. Your Visa card will be sent to the address that you have provided via regular mail, and we cannot provide tracking information.

Your Visa card will be sent to you from (return address): I keep periodically checking back with the store I purchased the appliances from, just to see if anyone else has received their rebates. No one has.

Is anyone else have this problem? 6-8 week time frame for a rebate has turned into 5 months and counting.

View full review
Loss:
$400
Cons:
  • Excuses
  • Inability to quickly track rebate diatributions
Reason of review:
No rebate received after being approved

Preferred solution: Send rebate or Give me a 5 year extended warranty on all the qualifying rebate appliances I bought. This is what my rebate money was going to be applied to.

Toran Qcf
map-marker Belle Vernon, Pennsylvania

Samsung 50" TV

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Prizelogic - Samsung 50 TV

We got the buy two Samsung phones, get a free 50" smart TV. We got the free TV within the 6-8 weeks, but when we got it, we pulled it out the box it was completely broken the screen was cracked.

The truck driver just left it in the driveway, no on signed for it. I sent them the email with pictures 5 different times before they replied. Now, we're waiting for a return label. It's supposed to come via email, but haven't received it yet.

It's been @ 3 weeks.

I wish Samsung would have handled this themselves, or Verizon. Hope they send it soon bye

View full review
Loss:
$750
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Somya Gon

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

PrizeLogic

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PrizeLogic
PrizeLogic - Image 2

Followed all promotional steps with purchase of Samsung Galaxy S7 Edge from Verizon. I wanted an S2, but they e-mailed me confirmation saying it was a Gear VR.

I tried to fix error on their part through e-mails and phone calls to no avail. I have not spoken to a single person. They are ripping me off! I got this phone and followed the promotion directions exactly as they requested.

They are now not fulfilling their part of the promotion.

I understand that promotions and rebates are a pain, but I have never had a company treat me so poorly. I feel like I am dealing with a scam from a third-world country.

View full review
Loss:
$700
Reason of review:
Promotion not honored

Preferred solution: Deliver product or service ordered

12 comments
Guest

Same here. Verizon rebate offers are becoming a scam in itself.

I had to fight tooth and nail last time for my rebate cash cards after purchasing iPhone 5S and Galaxy S5. Took me so much time writing emails, phones calls, and trip to their retail store just to get what I was promised during my purchase. I think these 3rd party companies do this intentionally to *** out people who are persistent and people who just gives up. They win with the latter.

I just purchased a new Galaxy S7 through Verizon.com.

Samsung was offering Gear S2 watch or Gear VR with this purchase. I followed all instructions as before and submitted my gift registration on-line for S2 watch. Thereafter, nothing but trouble with Prizelogic. They first send me an email stating that my purchase receipt is incorrect.

Took me few calls and resubmission to clarify. Thereafter, they state my submission is approved but for VR Gear. At this point, I am getting pissed off like previous experience. I call again and automatically you have wait around 30 minutes (intentional wait-time by Prizelogic so people just hang up) and many emails to clarify.

I check the status update again and shows my shipment is fulfilled and on its way. I check again couple of days later because of missing tracking number, and the status is changed back to submission in review. At this point, I am just furious.....so many emails and phones call follow but no replies or clear answers. Today, I receive an email stating they sent out VR Gear with FedEx tracking number.

This is a crock of ***. Where can I complain? Samsung, Verizon, or BBB? Will this change anything because I am sure I'm not the only one going through this hardship but many out there in same situation.

The problem I think are these giant corporate companies who pass these rebate offers to a third party companies to avoid their image risk by customer complaints.

They know the problems but continue to use these scam companies who just make everyone's life so much stressful.

I will not buy into any of these rebate scams any longer and will opt for immediate rebates like they have at Costco or at retail store purchase.

Guest
reply icon Replying to comment of Guest-1147087

I have had the same experience with this fraudulent rebate promotion process. I submitted all of my information on June 10th and was initially told the entire process would take 6-8 weeks to fufill the offer.

On several different occasions I checked on my progress several times to find my status changed from valid to invalid. Each time I called the rebate center to inquire I was told more info was needed. I had to constantly tell the rebate center reps that I had already provided the requested documents on at least 4 different occasion.

During my various calls, the timeline for receipt of my tv went from 4-6 weeks, 8-10 weeks, and then ultimately 10-12 weeks. On my call last week, I was given the phone number for "Samsung" at 844-384-****, which was actually a third party company named Prizelogic.

I spoke with a Prizelogic representative, who told me I was given wrong information by Verizon. My tv which was supposed to be here on September 8, 2016 would not arrive as promised , and it would be 8-12 weeks from my approval date back in early July .

The rep went on to tell me that I should receive the tv in either October or November, which would be 5-6 months. This is totally unacceptable.

At this point, I am disgusted by both Samsung and Verizon Wireles, and I am ready to cancel all 6 lines, my Verizon Fios,and my Verizon landline. I have been a customer of VZW for 19 years, Verizon landline for 33 years, and Fios since it came to my town. Now I also do not want the Samsung J5200 series smart tv which is now very obsolete and has dropped in price from $119*-***. Samsung should upgrade all of us impacted to a comparable 4K smart tv.

This is whole program has been handled poorly by both parties. VZW seems to be washing their hands of the proces, and Samsung is throwing VZW under the bus. I have a house full of Samsung electronics. Both companies should be doing all they

can to make this right for their respective customers.

Update as of October 12, 2016 I have been in constant contact with Prizelogic whose various reps told me that my tv would arrive "NO LATER" than October 17, 2016.

I tried to follow up with them for 2 weeks unsuccessfully. Each time I called I would get a message stating " due to circumstances beyond their control the rep were unable to accept call". I finally reached someone this morning to get my tracking number. I spoke to a rude rep by the name of Bianca, who put me on hold for several minutes.

When she returned to the line, she told me the warehouse was out of stock and I would have to wait. When I asked how long, Bianca told me another 6-8 weeks which would give a minimum delivery date of mid to late December. I told her that was unfair and unacceptable and I would be contacting consumer affairs and the attorney general, she told since I threatened legal action, my call no longer be accepted and hung the phone. I think this whole process has been one big SCAM.

Considering the bad press Samsung has been getting over the note 7, they should be doing more and upgrading all of us to a comparable 4K instead of an outdated 1080p J5200 series television. This promotion has been a complete bust.

Guest

I too have been scammed by Prizelogic with the Samsung, and AT&T promotion. I participated in the promotion to get DirecTV, and Samsung S7 Edge to the get the free Samsung TV.

After the TV was rec'd it was cracked and I have received no assistance or help with it at all. I am in the process of filing a class action lawsuit because no one wants to reimburse me. I keep being passed between AT&T, Samsung and the third party who did the promotion. This has been going on since June 2016.

I am disguested and tired and would have never purchased a Samsung S7 edge had it not been for the promotion.

If you are interested in participating in the class action lawsuit. Please send your name and address and brief description of what happened to micahj1226@***.com.

Guest

Prize logic doesn't fullfilled samsung promotions I bought 4 phones aND a tablet. I have only received 2 of the 5 rebates they owe me only got those by contacting bbb.

I will never buy a samsung product again. Hope someone starts a class action lawsuit.

Guest

OMG. The same exact thing is happening to me.

However, they are saying it is the location code.

I tried to get help from Samsung but was told there was nothing that they can do. Which is a bunch of bull.

Guest

The same thing just happened to me too. I requested the watch with the Verizon representative when ordering the phone and now Prize Logic is saying that the code does not qualify.

Prize Logic blames it on Samsung for not putting my code on the list to accept the watch and Samsung only refers you back to Prize Logic for a solution, which they do not have.

I even tried to see if Verizon would help and they say it's a Samsung promotion and won't help either. I hope someone does start a class action lawsuit there would be a lot of people interested!

Guest

I had the same experience. They told me they would give me the VR, then changed their mind. What a joke of a company.

Guest
reply icon Replying to comment of Guest-1180137

Please let me know if you are doing a class action lawsuit...our story is identical to yours...cracked tv and box was fine...Prizelogic is now telling us they ran out of tv's.

Guest
reply icon Replying to comment of Guest-1180137

Please let me know if you are looking into a class action lawsuit. I am also in Bessemer, Alabama.

The exact same thing happened to me!!! Screen cracked and not able to use the TV

Guest

I am looking into doing a class action lawsuit now because I did a samsung promotion and got a TV that does not work-the screen is cracked all the way across the screen. It is not by fault of the shipper because there is nothing wrong with the box.

They are not damaged at all. I have contacted them several times with nothing but voicemails and not able to get a replacement. I have called Samsung directly and complained to them as well with no avail. They said the TV was not in their possession so there is nothing they can do because it was sold to Prize Logic.

I only purchased the phone because of the promotion. I feel like we are being dupped into buying samsung products but under false pretenses.

Guest

I am currently having a similar battle about a samsung/att promotion, where I was supposed to get a free tv. I've been waiting since April and it's not August!

I don't know if I'll ever get it, but I know this is the last Samsung Promotion I will ever do. At one point I had AT&T and Samsung on a conference call and Samsung got so angry and refused to talk to or listen to AT&T, all the while blaming them.

I'm so disgusted.

Guest

I am in the same situation as most of you. I did the Samsung S7 Edge Promotion as well to get a Free TV.

Just like most my TV's screen was cracked all the way across as well. I have spoke with AT&T and Samsung and they are placing all blame on PrizeLogic. However, now when you call Prize Logic there is no answer. No matter what option you choose you never get a chance to speak with anyone.

I purchased the phone back in April and did the promotion then as well. I have been trying since June to get some type of resolution because I am stuck with a TV I can't use and I am just like you...I would not have purchased this phone if it had not been for the TV.

View more comments (11)
Anonymous
map-marker Houston, Texas

Verizon Samsung Buy 2 S7 get free 50 inch TV

I followed the steps and even received email from Verizon saying that I should receive my TV in 3-6 weeks. That was on July 27.

It is now 9/30/2016 and I still have no TV. I signed up for this promotion on 6/10/2016. Verizon said it will be 8-12 weeks for the whole process. Prizelogic is saying they don't care what Verizon says that I have to keep waiting because it is 8-12 weeks fro July 27.

I am so frustrated and blame Verizon for even dealing with this shady company. I won't be doing business with them again and warn anyone that enters a promotion that Prizelogic handles, you will never get what you were promised.

View full review
Loss:
$672
Reason of review:
Poor customer service
Anonymous
map-marker Austin, Texas

Samsung Verizon Prizelogic S7 / S2 watch FRAUD!!

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Same experience for me.....ordered the s2 watch via the Verizon online S7 promotion 2 days after it began back in March. In June, 3 months later, I received a plastic magnifying glass instead.

Been calling Samsung/Verizon/Prizelogic on a weekly basis since then (now Aug. 4th) and only getting the run-around with no success. They claim I will receive a call in 3-4 days from the "escalation dept"....hasn't happened yet. They've even given me around 5 different "transaction id numbers".....one each time I call.

The next call I make they tell me that number is no good.

complete FRAUD and will cost Verizon and Samsung thousands of dollars in lost revenue from me over the following years. All because of an outdated plastic watch they refuse to send....WOW, nice business ethics Verizon/Samsung.

View full review
Loss:
$250
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

2 comments
Guest

I went to their website, found out how they do their email configuration (firstinitiallastname@***.com) or something. Went to LinkedIn to find EVERYONE who works for them and emailed everyone I could find with the title: MISLEAD BY PROMOTION - OPEN IMMEDIATELY.

and FINALLY received a response from one of their lawyers and their customer service director (after getting the run around through their "customer service" department on the phone).

Apparently Samsung does not work with them anymore...wonder why. Anyway, that worked for me so maybe it will work for you too!

Guest

I am doing the Beat the buzzer promotion. It takes forever to get points.

I have sent emails and takes days to get responses. Recently however I have been having trouble with the go pro. I get a message and it says get it? i click on it.

Next confirm address to be sent to. Clicked ok and it never takes points away or put into my history. The small prizes I have had no issue with. They will not email me back!!!

I sent pictures!!! This has happened 7 times with the go pro. It is disappointing to see my kids faces thinking they got it and then it dont go through.

They do not answer phone and when it says leave a message it beeps and hangs up. So unable to leave message!!!!

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