Anonymous
map-marker Johns Creek, Georgia

SEND THEM MONEY SINCE AUGUST..... NO ORDERED RECEIVED

WE ORDERED SINCE AUGUST , NO COMMUNICATION NO ORDER
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Anthony D Qnw

CEO BJART RENE

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I haved ordered the Anti Grey hair product with them on March 1st 2018 and until September 2018 they still keep lieing to me that he will deliver, promise after promise. They ignored my email when i complained to them. All the sale staffs are the lier tôo. I wonder how many customers got cheated by them. The CEO name Is Bjart Rene. Here is the apologize letter sent to me by the CEO of Private Label Nutraceutical. I have been waiting for 6 months for the product. They asked me to pay in full in advance. Hello, I have been a loyal customer with your company for many years and i can't believe you treat customer like this. I understand your company have some proble with moving to new address. That doesn't mean you can't access to email to reply to customer. I have placed the order from March and now is September. That is 6 months of waiting. You sincerely wrote the apology and i accepted that, but now you ignore my email again. I hate to take some action against your company, but you give me no other choice. I have to report to better bureau of business, press release, Facebook and consumer to aware of this problem if you dont ship the product or return my order or refund my money. All i ask for is a coutesy reply to let me know how long do have to wait because i have to anwer my customers. Regards, Anthony On Tue, Jul 31, 2018, 9:14 PM Bjarte Rene wrote: First of all, On behalf of everyone at Private Label Nutraceuticals, I would like to personally thank you for your business and continued loyalty throughout the years. Secondly, I would like to extend our deepest apologies for the long delay in processing and shipping your order. As you may be aware of, we recently re-located our warehouse across the country. While this will streamline and significantly improve logistics for Private Label Nutraceuticals in the long-run, it has caused some short-term pain for us. The move has been a lot more complex and unpredictable than we projected. Unfortunately, this has caused some extended delays on many orders. We are very sorry for that. Regardless of the reasons, it is not acceptable for an order to take this long to ship. As a company, we need to, have to and will do better. We are working day and night and doing our best to scale our capacity back up and get your order out. By the end of next week, we will have a clear picture of exactly when we can ship your order. Again, we appreciate your patience and understanding. If you would like to speak with me, please reply to this email with a good phone number to reach you at and I will contact you myself. Again, thank you for your business. Sincerely, Bjarte Rene CEO Private Label Nutraceuticals ceo@***.com . . Bjarte Rene | CEO & President The highest compliment we can receive is the referral of your friends, family and business associates. Your referrals are welcomed and sincerely appreciated. Thank you for your trust and confidence! NOTE: The information contained in this email message may contain client privileged and confidential information intended for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by telephone at 1-67*-328-****.
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Reason of review:
Order processing issue
1 comment
Sennie Zjc

Had same issue and got same letter, did make any progress in locating him or did take any legal action?

David Lwx
map-marker Chanhassen, Minnesota

Company closed, owner took orders deposit and disappeared

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I was a customer and now a victim - Private Label Nutraceuticals took a lot of deposit money from me and never delivered product. They were closing since 6 months ago but continued to take orders payment and never planned to deliver.

The owner specifically told sales rep to keep taking customers' deposit, knowing that they won't deliver product. This is downright fraud. I want to join in filing class action lawsuit against Bjarte Rene, the owner, and Private Label Nutraceuticals. I know there are many other victims.

If you're one, please contact me at davidjson@***.com

Previously, Private Label Nutraceuticals and Bjarte Rene were subjected to many other class action lawsuits from employees and customers that they defrauded. Stay away from this company and owner!

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Loss:
$25000
Reason of review:
Problem with delivery

Preferred solution: Full refund

11 comments
Sennie Zjc

I am also joining victims club here, lost over 90k in deposits, labels, product boxes with PLN. have sued them but couldn't serve since offices are shut down.

Can anyone help in regards to where lawsuit can be served to Bjarte directly / personally ?

Will be happy join in the effort for class action lawsuit and there is ground for fraud which is a criminal offense. I can be reached on my email: sgraza@***.com

Guest

Same thing happened to me. Took a deposit (a a full payment for bulk product) in July - never delivered, never contacted.

I am hiring an attorney to file a lawsuit. If you are one of the victims, or have already filed a lawsuit - please contact me at yury@***.com

Tyneisha Yhc
reply icon Replying to comment of Guest-1626149

PLN cheated my company about 1K in 2018 but never deliver product .Complaint was filed with BBB in Atlanta,Ga I would be interested in joining in class-action lawsuit against PLN . my email: raychoi007@***.com

Guest

I have recently come across your complaint/review of Private Label Nutra. I am sorry to hear this and have come across many other people who have been unhappy with them over the years.

Its important that as you build your own business that you have a manufacturer you can rely upon. I would like to discuss the opportunity for our company to step in and assist with future production. Quick summary- VitaCare Pharma is UL and NPA GMP Certified, Organic Certified, Kosher Certified, owned by medical doctors, lean, malleable and I believe we can be an asset to your supply chain. Quality is second to none and you will not have to worry about us disappearing.

Please let me know if I can be of further assistance. Regards, Mark mark@***.com

Guest

Yep, same thing happened to me. After repeatedly emailing a person named "Betsy Reid" (I'm still not even sure if this was a real person that I was emailing) and receiving no response about my $3000 order, I had no choice but to file a credit card dispute with my bank. Thankfully, they were able to reverse the charge for me, but it's still very scummy of PLN to take orders with no intention of fulfilling these orders.

Guest

Scammed as well for $12K - any details on action against PLN / Bjarte Rene?

Guest

I was scammed too. Let's cooperate and make class action.

Guest

We have had the same experiences as the others have mentioned, where money was taken and no product was delivered.

Guest

Can we make Lawsuit against the owners Melissa and Bjarte Rene ? we have been cheated for more than 67000 USD .waited since May still nothing

Guest

Hallo me too i had the same amount lost and same case with them . If i can be of any assistance let me know .

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Anonymous

Consumer ripoff

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I have lost close to $10,000 from 2 companies in Atlanta Georgia Private Label Nutraceuticals & Planet fulfillment in Atlanta both Companies are under the same umbrella. (vitamin and Supplement manufacture). Ordered products February 2015 I was advised would receive in 2 months max. It took 7 months and during that period I called and complained to the Rep, Customer complaints and CEO to no avail and had asked for a refund as I paid in full already. I closed my internet store with no sales and had asked for another refund for the funds$1250. fulfillment deposit several months ago and made many calls and email. No refund and only lies. The funds used were mostly from hard work and children teenagers money. Heartbroken.
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Loss:
$7000
Reason of review:
Problems with payment

Preferred solution: Full refund

Anonymous

DONT DO BUSINESS WITH THEM THEM!

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If you are looking for a company to supply you with supplements then find someone else. This company has been nothing but disasters. I had to wait 7 months to even receive my product all the while they had all of my money (normally you just pay half). Then when I finally got half of my deposit back after asking for it for months they were miraculously finished and what did they want? The money. So I was just relieved to finally get my completed project and agreed to pay them the deposit back. Only when they took the money out of the account they over charged. I have tried to contact them for months to resolve the problem but they have done nothing. I have left voicemails emails and nothing back from anyone. I am warning you DO NOT DO BUSINESS WITH THEM!
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Loss:
$800
Reason of review:
Poor customer service

Preferred solution: Full refund

Cannan Qqw
map-marker San Diego, California

UPDATE: Notice of Legal Action Taken by Private Label Nutraceuticals, LLC Against False Posting

Private Label Nutraceuticals, LLC (“PLN”) vehemently denies the false claim that it is using “fake ingredients” in its products. PLN has issued a subpoena in Case No. 37-2014-****4467-CU-DF-CTL, Superior Court of California, County of San Diego, to the webhost of www.pissedconsumer.com to discover the true identity of the author of this anonymous post. Accordingly, this constitutes notice to the author of the anonymous post that PLN is seeking to determine his or her identity. PLN has reason to believe that a disgruntled competitor is responsible for this “anonymous” post and the competitor is seeking to gain an unfair competitive advantage by defaming PLN with false claims. Accordingly, PLN has reported this matter to the Federal Bureau of Investigation (FBI) and PLN has filed a lawsuit relating to similar false posts. The lawsuit can be viewed at the following URL: www.procopio.com/article/private-label-nutraceuticals-llc-and-bjarte-rene. In light of the ridiculous misstatements and obvious malice reflected by the post, PLN will not respond further except through legal proceedings. Alternately, if the author of this post is willing to stand behind their comments, he or she may inform PLN directly of their true identity by March 18, 2015, through our attorney Todd Neal of Procopio, Cory, Hargreaves & Savitch LLP, who may be contacted by telephone at (619)525-****.
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