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Priority One Adjustment Services

Priority One Adjustment Services

What is your customer experience with Priority One Adjustment Services?

Priority One Adjustment Services Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

3.0 star rating based on 2 customer reviews. Consumers are mostly neutral and rating distribution is about 50% positive and 50% unfavorable.

Key Takeaways for Future Customers

  • Read Priority One Adjustment Services reviews and weigh mixed experiences with claims handling.
  • Customer service and website are often praised; expect medium price level for fees.

Negative Feedback / Risk Areas

  • Recurring customer complaints cite billing practices and slow response times.
  • Concerns raised about privacy and data security and unresolved claim timelines.

Positive Feedback

Several reviewers praise helpful reps, strong advocacy on claims, and higher settlements net of fees.

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Show reviews that mention
artist beware money priority paul reality victor robin lies clients
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Mirabella Oew

Run from this company!!!!!

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AI Highlights
  • - Worst company to deal with.
  • - They allege Robin lies and Victor is an artist.
  • - Paul cares only about money and won't answer calls.
  • - Beware of Priority One.

Worst company to deal with robin lies, Victor is the biggest *** artist. Paul pretends he cares about his clients but in reality only cares about robbing your money!

Doesn't answer calls what so ever. Beware of priority one

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Anonymous
map-marker Willingboro, New Jersey

Back side of my house fire. I signed the Priorty One statement. I had a fire on Sept 5. I'm still waiting to get my repaints done.Do not get PRIORT ONE SERVICES!!!!

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I HAD A FIRE IN BACK OF MY HOUSE. I SIGNED THE PRIORTY ONE. THE FIRE IS ON SEPT 5.

User's recommendation: DO NOT LET PRIORY ONES .

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2 comments
Tamisha Nzc

OK PETE

Tamisha Nzc

PRIORITY ONE DOES NOT PAINT, WE ADJUST THE CLAIM ONLY

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Anonymous
map-marker Riverside, New Jersey

To correct some of the negative comments

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AI Highlights
  • - Priority One staff Paul and Victor have been very helpful.
  • - I've gotten more from my insurance than I realized was due and their fees are reasonable.

I am one month in after completely losing my house due to a house fire. Priority One (Paul and Victor) have been so helpful in dealing with everything.

Ive already gotten more from my insurance than I even realized was due to me.

Their fees are very reasonable because I know that I have gotten and will get more than I would have on my own (exceeding what their fees actually are). I completely recommend this company and do not understand why anyone would leave a negative comment unless its something on your part but not the companys.

User's recommendation: Definitely hire them!

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1 comment
Guest

Fake Review

Anonymous

Water loss at my house

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AI Highlights
  • - Victor from Priority One Adjustment Services was professional and very helpful.
  • - Robin the secretary was very helpful; highly recommend Priority One.

I had a loss at my house & hired Priority One Adjustment Services Victor from priority one is professional, & was very helpful through the entire process. I highly recommend this company if u should ever experience a Loss and I truly believe from the bottom of my heart that Victor got the most money he possibly could of for my claim.

His secretary Robin was very helpful throughout the whole process.

Highly recommend. Robert Antico/ Hamilton NJ

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Anonymous

Fantastic victor always does a great job have recommended hi

Fire to one of my rentals

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1 comment
Guest

I wish we had the same experience as you. We hired victor and he unfortunately lied numerous times.

We regret ever meeting this guy. You live and learn I guess

Diquan Brv

Great Experience, Highly Recommend

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AI Highlights
  • - 2015 fire led to total loss.
  • - I chose Victor Tonzillo of Priority One Adjustment; his fee was lower.
  • - He was a straight-shooter who kept my interests.

In 2015, I experienced a house fire resulting in a total loss. After doing some research on local Adjusters, I chose Victor Tonzillo (Priority One Adjustment Services), and I am very happy with my choice.

Victor was a straight-shooter from the very beginning, always did exactly as he promised in a timely manner, and represented my interests well throughout the entire process - all for a fee that is less than the larger competitors (from my research). I am extremely happy with my claim settlement offer, and very thankful to Victor (and Executive Assistant Robin) for all of the guidance they provided!

Pros:
  • Customer service
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3 comments
Tamisha Nzc

IN BUSNIESS FOR CLOSE TO 30 YEARS FOR A REASON,

Guest

Must be a family member Of victors

Guest
reply icon Replying to comment of Guest-1723488

Thanks for that

View more comments (2)
Anonymous
map-marker New Jersey, United States

If you want efficient, good work done, stay away

AI Highlights
  • - Reviewer says Priority One Adjustment Services lies, steals, and isn't legit; over a year later, home remains unrepaired with boards on windows.

DO NOT HIRE!!!

PRIORITY ONE ADJUSTMENT SERVICES, LLC.

951 RT. 206 BORDENTOWN, NJ 08505

They lie, they steal, they are not a legit company. Their whole business is run off of fraudulent activity and will *** over with a smile on their faces. Owner is Paul, with his cousin Victor, worker Fran and receptionist is Robin. its been over a year and I still do not have a home. The boards arent even off my windows from our house fire. They are a sad excuse for a company and they will do you no good to hire them if you want your home fixed. Please learn from my unfortunate mistake and STAY AWAY!!!!

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9 comments
Tamisha Nzc

THIS IS SUCH A RIDICULOUS POST, THERE IS NO WAY THE DEPARTMENT OF BANKING AND INSURANCE WOULD ALLOW SUCH BEHAVIOR, MY GUESS THIS IS EITHER A COMPETITOR OR A JEALOUS FAMILY MEMBER,

Guest

I wish we read this review before he lied to us, and completely screwed up our claim after our house fire. This guy is a *** that chases fire trucks

Guest
reply icon Replying to comment of Guest-1723493

Good info

Guest

This sounds like a competitors remarks!

Guest

Phone number fourth coming for a lawsuit!

Guest

I Will remain anonymous. They are ambulance chasers except with fires.

They tore the inside of my house apart , boarded my windows and left trash on the side of my house X 6 months. Then forged my signature and paid 22,000 from state farm insurance. They over billed by 4,000 besides ruined my credit. I was afraid to report because they call them the Teflon Don's of Mercer County NJ.

Now I can't resolve my credit .

I also was made aware they preyed on Sandy Victims.Where does one turn?

Guest
reply icon Replying to comment of Guest-911487

Really, that's too funi because Priority One are public adjuster's which have nothing to do with boarding a house or doing any demo, or leaving any trash,keep in mind those services are done by Vendors who are approved by YOUR insurance company. Im sure is a check was forged there would of been consequences by the courts. Get your facts right before you accuse.

Guest
reply icon Replying to comment of Guest-983059

That is a total lie they removed my drywall with their own company and cause more damage in my place then the smoke damage that occurred in my home as a Rey of my neighbors house catching on fire. And yes the insurance company stated to me I endorsed a total of 5 checks and only endorsed!

Tha comment above sounds like something Victor would say!

Don't through the rock and hide your hands!!!!! Why be anonymous if you're telling the truth or are you from priority one!!!!

Guest
reply icon Replying to comment of Guest-1013900

Talking into my smart phone! Correcting error....that's throwing a rock and hiding their hands!!!!!

View more comments (8)

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