PrintGlobe Reviews

DO NOT WASTE YOUR TIME!! They have the WORSE customer service in the world! They refuse to help me and give me quotes, They also refused to put me in contact with the owner or boss to resolve my issue. Instead they stopped answering/replying to emails. What a great company YEA RIGHT!!! Chip Wright Is who was my contact that REFUSED to do his job and give me simple quotes on items. He claimed it would take forever for him to quote like 20 items, how ? It's called LAZY and not wanting to do his job. Then refused to put me in contact with his boss and he just stopped replying and ignored me. He said I can ask anything through chat on the site, phone, or email, I chose email, he refused to give me quotes and said I have to call him and talk on phone. But I chose EMAIL not phone like he said i had 3 options to contact and I chose email. So if I have a health issue preventing me from speaking you just ignore us people and force them to call when they CAN'T and stop replying to emails/refuse to help through email like they said they would do in the beginning SMH! Long Story Short they refuse to help customers!!! ANYTHING that can be said out of your mouth on a phone can be typed simply as well, VERY SIMPLE NOT HARD AT ALL LIKE THEY MAKE IT SEEM!! Don't waste a penny or breath or your time on this company because they will not help you AT ALL!!!!!!

I ordered a set of "absorbent stone coasters". When I received them, they looked nothing like the proof. Granted, because of the porous nature of the stone, the ink will sink in and the final color can be affected. However, the ink had sunk in so much that the red had turned to pink. On top of that, the quality of the imprint varied from piece to piece. Some with splatter marks. I had chosen this item in particular as it was printed by Union employees. Sadly, it appears that they have little pride in their work. I have been trying to get a refund for the items, but no luck. I would recommend another provider for your print needs.

We purchased 250 Static Car Clings at $1.36 each and paid up front, knowing that we would incur a shipping charge after they were printed. We were charged $30.50 in shipping for a 3lbs box that was delivered UPS ground. This is an absurd shipping fee! They also charged us an $16.32 in "overs" fees for 12 more items over what we ordered. They have an over/under policy, where they guarantee you 10% over or under what you actually ordered, and then charge you for the additional items. When I called to talk to my account rep, he turned into a huge *** and said that policy was industry standard. Well, I have THOUSANDS of items printed over the years, by hundreds of companies and have never heard of such a policy. I order 250 items. I want 250, no more and now less.

We ordered 4" stoneware coasters and license plates for our 7500 employees. The quality of the product was poor and very different than what we anticipated when we placed the order. The printing quality was fair to average. What we are most concerned with is the $1100 charged after the product was received. We were told this is an "overs fee" bc Print Globe needed to order more than was necessary. We were not informed of this until after we paid over $25,000 and have now been continually harassed by Laura D (the account rep) and the accounting person. We asked why we were being charged this and Laura won't return our messages and the accounting person calls and emails us daily (it has been 6 days since we received this overage charge). We will not order with Print Globe again and very disappointed with our entire experience.