Princess Polly
Princess Polly Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Princess Polly has 3.8 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Have amazing dresses and i love the quality and look, Some cute clothing.
Cons: Delivered my product to a different state, You tear your hair out as you try to find a way to return your items.Recent recommendations regarding this business are as follows: "You can go to their store, but do not buy online unless you want to be frustrated to tears when you try to return something. They say "easy returns "… Don’t gaslight me!", "Just DON’T".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Princess Polly has 3.8 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Have amazing dresses and i love the quality and look, Some cute clothing.
Cons: Delivered my product to a different state, You tear your hair out as you try to find a way to return your items.Recent recommendations regarding this business are as follows: "You can go to their store, but do not buy online unless you want to be frustrated to tears when you try to return something. They say "easy returns "… Don’t gaslight me!", "Just DON’T".
Review authors value the most Discounts and Special Offers and Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is low according to consumer reviews.
Returns
They make the returns nearly impossible! I was so frustrated that I literally cried!
They make you jump through hoops after hoop after hoop, and right when you think you might have gotten to the point where you can finally return, you had another firewall!
It wasted an hour and a half of my time. I was in their store in California and I thought their stuff was cute but online absolutely not!
- Some cute clothing
- You tear your hair out as you try to find a way to return your items
User's recommendation: You can go to their store, but do not buy online unless you want to be frustrated to tears when you try to return something. They say “easy returns “… Don’t gaslight me!
Returns
They make it near impossible to initiate a return I still havent been able to do it. You call the phone number and I got a voicemail asking me to push for an extension for agriculture, environmental, etc. that
I still havent been able to get a hold of them and if they tell me that my stuff cannot be returned because its over 30 days Im gonna be seriously pissed and I will never order from them again!
User's recommendation: Just DON’T
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Verified ReviewerIn need
I live in a college town, and I was told my package was delivered. I called your shipping provider, and they delivered it to a different state even though I put it in the right address
- Have amazing dresses and i love the quality and look
- Delivered my product to a different state
Preferred solution: Deliver product or service ordered
Address change for my current order. The website didn't change it
I went on the website to look at clothes for this weekend & something happened & you charged me for a shirt. Im okay with the order but my address that was put in was my old address & need to change it as soon as possible. Please call me at 805-663-****
Order #US836****
Preferred solution: Address change
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