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Primrose

Primrose

www.primrose.co.uk
What is your customer experience with Primrose?

Primrose Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Primrose reviews show a 2.0 star rating from 1 review with 100% unfavorable distribution; consumers are mostly dissatisfied. Pros noted: nice products. Cons noted: only half an order delivered.

Key Takeaways for Future Customers

  • Price level is low and reviewers value Turnaround Time and Discounts and Special Offers.
  • Expect good product quality but verify complete delivery before accepting.
  • Contact customer service promptly for missing items; document order numbers.

Negative Feedback / Risk Areas

  • Recurring customer complaints about partial deliveries and missing items.
  • Reports of damaged items removed by delivery team and slow resolution after multiple contacts.

Positive Feedback

Reviewers praise excellent telephone manner, precise product availability info, and one reviewer would recommend Primrose without hesitation.

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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous
map-marker Enfield, Enfield

Request for information on replacement fringe

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Excellent service/fantastic telephone manner and precise information on product availability

Have Primrose awnings already and would recommend without hesitation

User's recommendation: Without hesitation

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fenell g

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My order 274073

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Only half order arrived; one fence missing.
  • - Damaged fence was removed by delivery.
  • - Replacement fence is needed; the other half is unusable.

I have written 6 times now about my order. You have only dropped off half my order.

I only have one fence not the two I paid for. The delivery team did not leave the damaged fence with us they took it away. I do need a new one sending as the half that you left is no good without the other half!

Please can you call me 0771047**** and sort this out as it has been a week now and Im starting to get worried that you are not going to sort this out for me. I have spent a lot of money with you in good faith and Im starting to think I might need to legal action on this.

Loss:
$200
Pros:
  • Nice products
Cons:
  • Have only delivered half my order

Preferred solution: Deliver product or service ordered

View full review

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How to care for your lawn in a drought? John Perry, a lawn expert, shares tips on effective lawn care with new water restrictions and explains how to preserve a green yard.

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John Perry

John Perry is President, CEO, and Founder of Greene County Fertilizer Company, Inc. and the author of the Lawncology educational series.

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