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PrimeWay Federal Credit Union

PrimeWay Federal Credit Union

www.primewayfcu.com
What is your customer experience with PrimeWay Federal Credit Union?

PrimeWay Federal Credit Union Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • PrimeWay Federal Credit Union has 2.8 star rating based on 1 customer review. Consumers are mostly neutral.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "No no no".

  • Review authors value the most Reliability and Privacy and Data Security. Consumers are not pleased with Customer service and Website. The price level of this organization is medium according to consumer reviews.

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Media from reviews

PrimeWay Federal Credit Union - Poor customer service
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Mikey Hsq
map-marker New Ulm, Texas

Poor customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
PrimeWay Federal Credit Union - Poor customer service

Had to go into branch 2 hours away to close deceased sisters accounts

Only bank I had to physically go into

Everyone else would accept email copys of death certificate etc

An hour and a half procedure

A sleeping security guard

A rep that had to take a 7 minute bathroom break

And

Not one person in the bank said sorry for your loss

I have been in banking

That is poor customer service from start to finish

Entire branch needs retraining

I think it was their headquarters too

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User's recommendation: No no no

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