Prime ford sucks

Made an offer of $32,000.00 on a used truck, 2 Days later I heard nothing so I phone in the dealership. I spoke with whom sounded like a teenager in sales who told me that my offer would not even be presented to the sales manager as I was too low, this was a similar story at Prime Honda like last year when I was in the market for a accord. I found Mcgoven Honda accepted my offer on a new accord and I will do the same when another dealer will take my $32,000.00 offer on a used Ford. This is how they treat people whom make solid offers? No counter offer, no call back,, just rude unexperience sales department.
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Reason of review:
Poor customer service

Preferred solution: Full refund