Lost receipt

I lost my receipt and the jeans where to small and they have not helped me with the issues I asked for a credit note I asked for an exchange and Noo answer whats so ever am so disappointed with primark
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ID
#3564832 Review #3564832 is a subjective opinion of poster.
Location
Milton Keynes, England
New Reviewer

Missing items

Primark - Missing items
I was there yesterday and young girl didnt put all my items in my bag Im missing 2 pair of kids sunglasses 2 Minnie Mouse shirts
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ID
#3554985 Review #3554985 is a subjective opinion of poster.
Location
Tampa, Florida
Preferred solution
Price reduction
New Reviewer

About exchanges

I brought items from primark but bag got soaking wet in the rain so havent got a receipt so what do I do
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ID
#3544241 Review #3544241 is a subjective opinion of poster.
Pros
  • Very cheap

Poor merchandising standards

Primark - Poor merchandising standards
Primark - Poor merchandising standards
Primark - Poor merchandising standards
I was in the Abby centre branch of Primark in Belfast yesterday 27th April. I was going to purchase my holliday clothing and had a budget of around £250. I was totally astounded at the poor standards in store. It looked like a jumble sale. Nothing was in order and many items were scattered over the floor and piled in a mess on the display fixtures. I have taken photographs but dont know how to upload them on here. I was so dissatisfied that I never bought anything. I ended up going to Dunnes stores in the same shopping centre and spent my hard earned and saved up money there instead.
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ID
#3523762 Review #3523762 is a subjective opinion of poster.
Location
London, England
New Reviewer
Primark - I was asked to provide a receipt not issued to me during purchase at the point of good exchange and as a result of that I was humiliated by the security guard and the manager, they walked me out
Primark - I was asked to provide a receipt not issued to me during purchase at the point of good exchange and as a result of that I was humiliated by the security guard and the manager, they walked me out
I came on the 26th of march 2022, to purchase some items at 20:00 on the third floor, I initially paid with clear pay, it declined and later paid with Apple Pay, I handed it over to my sister as a gift. She wore the shoe and it was not her size. I made return today,...
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ID
#3448247 Review #3448247 is a subjective opinion of poster.
Location
Newham, England
Preferred solution
An exchange of the previous size 40 shoe to a new size of size 41. I am willing to pay extra charges attached to it.
New Reviewer
Primark - Negative staff attitude towards customer complaint
Primark - Negative staff attitude towards customer complaint
I went to the bull ring, Birmingham city centre branch of your primark shopping store on the 26th of march 2022, to purchase some items at 20:00 on the third floor, I initially paid with clear pay, it declined and later paid with Apple Pay, I handed it over to my...
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ID
#3448210 Review #3448210 is a subjective opinion of poster.
Location
Newham, England
Preferred solution
Exchange of the size 40 to size 41 of the same shoe been purchased

Buying merchandise in bulk

I would like to know how and what the process to buy primark products to Palestine. Kindly update me and let me know ASAP . Thank you
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ID
#3399137 Review #3399137 is a subjective opinion of poster.
Location
Dubai, Dubai

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Verified Reviewer
New Reviewer

Item not put in my bag

Ive just come home from primark in Basildon and brought a number of items , the cashier has not put the quilt set that I brought in the bag, clearly too just talking to her colleague, I had a few bags of shopping so didnt realise until I got home .. not happy ! Can this please be rectified ASAP Regards Natalie Jones
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ID
#3348538 Review #3348538 is a subjective opinion of poster.
Location
Basildon, England
Preferred solution
Let the company propose a solution

Request

I was gifted ladies pyjamas for Xmas, unfortunately they were too large, Primark refused to let me swop even though the pyjamas were still in original package and unopened, I'm very dissapointed with Primark.
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ID
#3290751 Review #3290751 is a subjective opinion of poster.
Location
Milton Keynes, England

An item purchased at the Primark Store

I would like to make a complaint about an item purchased at The Primark Store, St. Anns Road, St. Anns Mall, Harrow-on-the-Hill, London, between 1-10 November 2021. I purchased a Ladies Brown Leather Belt(SM), priced £8.00p. Within a week, i threw away the receipt, because, i wanted to keep the item. The belt was weighty and, it can bruise any part of your body. On Sunday 14 November 2021, i returned the item back to the store for a refund. A short explanation was given to the retail assistant at the till point. She did not accept it, without a purchase receipt. An email message was sent to the Primark customer services section. The assistant was unable to help me. Would you be able to assist me or not?

User's recommendation: I would recommend that items purchased from the store must be checked by the customer, before, purchasing.

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ID
#3098509 Review #3098509 is a subjective opinion of poster.
Location
Hull, England

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