Skip to content
Primanti Brothers

Primanti Brothers

primantibros.com
What is your customer experience with Primanti Brothers?

Primanti Brothers Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Primanti Brothers has a 1.7 star rating from 4 reviews with about 75% unfavorable feedback; recent recommendations include "Never" and "Don't order from them through Uber eats". Reviewers cite high price level and poor website and customer service experiences.

Key Takeaways for Future Customers

  • Check recent Primanti Brothers reviews before ordering, especially for pickup or delivery via Uber Eats.
  • Expect potential issues with food quality and slow service at some locations.

Negative Feedback / Risk Areas

  • Repeated complaints about terrible fries, burnt or overly salty food.
  • Cold or smashed sandwiches and inconsistent pizza toppings.
  • Poor response to online orders, order never received and refund requests.
  • Unhelpful customer service and website issues causing delays.

Positive Feedback

Some reviewers value location and discounts, though praise is limited in recent comments.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
amount taste doubt outlets mess sandwich server restaurant meat reuben
Filter review
Sort by
Gilbert P Toi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dissatisfaction with food and service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The Reuben was a smashed mess with tasteless meat and bottom bread.
  • - Service was slow; we waited 90 minutes for a drink refill, and I won't return.

Today, I ate at the restaurant located at the Grove City Outlets. Both the meal and the service were lacking.

The Reuben sandwich was a smashed mess with the bottom piece of bread useless. The meat had no taste, overpowered by the large amount of slaw. We were there for about an hour and a half, and the server had to be called in order to get a refill on drinks.

I had not been at Primanti's in many years and doubt that I will go again. I've had much better Reuben sandwiches and service elsewhere.

View full review
Gilbert P Toi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dissatisfied with quality of food and service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Meal and service were poor.
  • - The Reuben was a smashed mess; bread was useless and meat had no taste.
  • - We spent 90 minutes and had refill delays.

Today I ate at the restaurant location at the Grove City Pennsylvania Outlets. Both the meal and the service were lacking.

The Reuben sandwich was a smashed mess with the bottom piece of bread useless. The meat had no taste overpowered by the large amount of slaw. We were there about an hour and a half and the server had to be call to in order to a refill on drinks.

I had not been at a Primanti's in many years and doubt that I will go again. I've had much better Reuben sandwiches and service elsewhere

View full review
Anonymous
map-marker Allison Park, Pennsylvania

Terrible fries

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Terrible fries and no response from the store or the pissed off web site in a timely basis.I wont ever go to any Primanti restaurants.

User's recommendation: Never

View full review
Anonymous
map-marker Allison Park, Pennsylvania

Terrible fries

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The fries were horrible.They came out extremely salty and brown.The fryer oil needed changed.Complained but no manager came around.

User's recommendation: nope

View full review
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Detroit, Michigan

Read above

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Used the BOGO deal.
  • - Triple pepperoni with hardly any pepperoni.
  • - Second pizza had sausage with very little and not hot.
  • - Bacon was scarce.
Contains 1 confidential file for company representatives

Pizza not to par we got the bogo. Pizza was triple pepperoni-not hardly any on there the second was peppy(hardly any) sausage very little and the cashier didnt ask what kind of sausage we got cut up hot sausage very little and it wasnt even hot and bacon. Hardly any on there

View full review
Anonymous
map-marker Brooklyn, New York

Complaint

Bought a sandwich for pick up. Was there at the 20mins they told me to be. I literally live 3mins away from the restaurant and my sandwich was cold!

Totally Unexpectable

View full review
Resolved
DYANNA H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Bad food

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Fries were burnt and the food was terrible.
  • - The service was rude when I called.
  • - I will never order from them or Uber Eats again.
Updated by user Jan 26, 2022

Company fixed the issue and I have been provided with full refund.

Updated by user Dec 27, 2021

No response so far

Original review Dec 27, 2021

I ordered from them and the fries were burnt the food was terrible it's terrible and also when I called them they were very rude I will never order from them again or go there to eat and I will never order from Uber eats again

Loss:
$30
Cons:
  • All food

Preferred solution: Full refund

User's recommendation: Don't order from them through Uber eats

View full review
ben h Gml

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order never received

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Hi,

I placed an order online and I never received it. I would like to request a refund.

Order Reference: 101339****256****

Kindly assist. Thank you.

Loss:
$30

Preferred solution: Full refund

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article