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PricePro Pharmacy

PricePro Pharmacy

www.pricepropharmacy.com
What is your customer experience with PricePro Pharmacy?

PricePro Pharmacy Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

PricePro Pharmacy has a 1.0 star rating from 1 review and consumers are mostly dissatisfied, citing consistent delivery delays and unresolved complaints.

Positive Feedback

Some customers note lower out-of-pocket prescription costs and an occasional prompt fill, showing that PricePro Pharmacy reviews include sporadic satisfactory service.

Negative Feedback / Risk Areas

  • Repeated poor customer service and hostile communication.
  • Orders not delivered or delayed weeks; reports of missing refunds and billing issues.
  • False toll-free claims and unresolved PricePro Pharmacy customer complaints.

Key Takeaways for Future Customers

  • Check recent PricePro Pharmacy reviews before ordering and verify refund policies.
  • Confirm delivery timelines and avoid auto-ship or subscription commitments until satisfied.
  • Use payment methods with buyer protection and be cautious about relying on their customer service.
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Melissa Lle

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Surrey, British Columbia

Horrible Customer Service/Never delivered order!

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AI Highlights
  • Referred by doctor; ordered meds for years; last order (11/28) not delivered after 7+ weeks and no refund; complaints filed.

I was referred to this pharmacy by my doctor's office and have been ordering medication from this pharmacy for a couple of years now. Their service has always been less than stellar, and delivery often takes 2-3 weeks, but eventually, it would arrive.

My last order with them has been an absolute nightmare. I placed the order on 11/28, and seven-plus weeks later, I still have not received my order. Their customer service is useless. They continually gaslight me by insinuating that I am unreasonable for expecting it to take less than two months for medication to be delivered, an order for which I have paid, by the way!

Not to mention, I've been without my medication for several weeks now. It's truly shameful business practice! I have reported them for theft to the police and filed complaints with Canadian and US government consumer organizations.

PricePro Pharmacy has not provided my medication, nor have they refunded my money. I would highly recommend finding another reputable pharmacy because this company is the absolute worst!

Loss:
$108
Pros:
  • Lower cost out-of-pocket for prescription
Cons:
  • Horrible customer service
  • Never delivered order
  • Poor communication

Preferred solution: Full refund

User's recommendation: Find a reputable Canadian pharmacy because this one is not it

View full review
Anonymous

Good service

AI Highlights
  • No problems with this Canadian pharmacy.
  • Prescription filled promptly; reorder went fine.
  • Plan to use a cheaper pharmacy; reviews are unreasonable.

I have had no problem with this Canadian pharmacy. It is necessary to follow their procedures, which is true of all online pharmacies.

I have had just one prescription with them and it was filled promptly and the reorder went fine.

However, I plan to use a different pharmacy that offers my medicine at a lower price. I read the other reviews and they seem a bit unreasonable.

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tdk

Dishonest pharmacy

AI Highlights
  • Took money for medication after I sent a prescription; the med didn't work.
  • Refund promised but not given; they won't respond to emails.

Pricepro Pharmacy. terrible business. rip offs.

took my money for medication i ordered . I supplied them my prescription. the medication did not work. i complained.

they promised to refund my money but they never did. now they won't reply to my emails when i contact them for my refund.

also they claim they have a toll free number. after calling them on their advertised toll free number i received a large telephone bill so that is false as well. I complained to them about this as well. they said it is not their responsibility.

best advice is don’t deal with this business.

Loss:
$50

Preferred solution: Full refund

View full review
Anonymous
map-marker Surrey, British Columbia

A shame!

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AI Highlights
  • CSR said they'd dispense with the foreign script; a supervisor later emailed that they can't fill a medicine for a loved one with open-heart surgery.

Chatted with a PricePro Pharmacy CSR for half an hour regarding filling a foreign script. Was told they would dispense the medication with no problem as long as I submit the script.

Went ahead and ordered online but lone behold, I got a nasty humiliating email, perhaps from a supervisor, saying we TOLD you we can't fill this medicine and STOP submitting it to us. The medicine was for a loved one who had open heart surgery and couldn't find the pills abroad. I got angry and responded saying maybe you should inform your CSRs to give us the right info (I wasn't this nice!) The supervisor wouldn't shut up and for every email I sent, tried to send me an email "schooling" me rather than just acting professional and letting it go.

They are sitting in their pajamas enjoying to decline your order and on top of that sending you emails to hurt you. Stay away!

Preferred solution: An apology from a top manager AND making me sure about disciplining the supervisor and the misinforming CSR.

View full review
2 comments
Guest

Thank you! I just made an account and almost ordered from them.

Guest

I had a similar situation with them. Turned out the person who was emailing me WAS the supervisor.

Some sort of superiority complex there. Lacks interpersonal and customer service skills. Problems can be aliviated using common sense and cordiality.

This woman had neither in play. I will not use them.

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