Monica H Smq

Jaded and misinformed

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Im unhappy with this company as I paid them 1200 dollars to arrange my move with a 3rd party trucking firm. The third party trucking firm would only accept their fee through PayPal.

Though I offered other options for payment, he would not accept these options and did not pick up my household items.

When contacting Priceline, I was told that I did not honor the contract for moving. I explained my reasons for not opening a PayPal account in the interest of my credit security.

The Priceline employee refused to refund my fee though my items were never delivered. Priceline refused to discuss the matter further.

View full review
Loss:
$1200
Pros:
  • Good hype
Cons:
  • Convoluted arrangements and terms

Preferred solution: Full refund

User's recommendation: Get all transactions and expectations in WRITING.

Ryan D Nit

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Verified Reviewer
| map-marker North Bergen, New Jersey

Liars and Theives!!

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These people are *** and I genuinely mean that. They are liars and professional thieves. I have absolutely no idea how they are legally allowed to continue to operate. Nothing they tell you is true. They will complete lie to you about pricing take your deposit money and then show up and requote 4x higher you when you have no choice because it's literally your moving day. Avoid this company at all cost!! They have horrendous reviews by the better business bureau for exactly what I described and need to be closed down immediately! ZERO STARS!!! DO NOT USE THIS COMPANY
View full review
Loss:
$2400
Cons:
  • Are theives

Preferred solution: Full refund

User's recommendation: Never use them

Wendy H Qnh

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Verified Reviewer

Multiple Complaints Filed

Updated by user Dec 06, 2021

NO RESOLVE AFTER 35 DAYS. A 104 YEAR OLD WOMAN ON HOSPICE, IS STILL WAITING FOR DELIVERY OF HER MOST PRECIOUS FURNITINGS AND MEMORABELIA, WHICH IS ALL SHE HAS LEFT AT THIS END OF LIFE!

Original review Dec 06, 2021
Bill of Lading Number (Job #): CC394103 . Expedite Authority Inc of GA - Hauler, and Priceline Logistics of FL - Broker
Pickup Date: 10/30/2021
Delivery Date: NOT DELIVERED AS OF DEC.

6th, 2021
Incident Description
Pickup and delivery of personal furniture and items from San Diego, CA to Cottonwood, AZ.
Miscommunication and non-delivery of personal furniture. Non-disclosure of where furniture and personal items are being held. Our mother is 104 years old, in October we had to relocate her into Assisted Living in AZ. She arrived in AZ on October 28th.

We were first told that Expedite Authority could do same or next day delivery, then they couldn't even pick up her furniture and personal items until the 30th,we were never notified at time of pick up when the delivery would be made and kept calling them repeatedly to get that information. Then we could not get through by phone and had others call on our behalf with the same poor results. Meanwhile our 104 year old Mother has been left sitting in a half furnished apartment with unfamiliar furnishings, creating such anxiety she has needed an anti-anxiety med to get her through the days, constantly asking when her furniture will arrive and stating she could be dead before she ever sees it again. The company just keeps repeating that we will be called when the furniture is in route...

that happened once about 2 weeks back and they never notified us the driver had been rerouted and they didn't know when her things could be delivered.

The only other thing they told us is that her things are in a warehouse somewhere in California but won't disclose where or who to contact to make alternate arrangements. My Mom truly may not live to ever see her beautiful antiques and memorabilia of her life, more comforting memories than physical items at this end of life.
SHAME ON YOU!
View full review
Loss:
$20000
Cons:
  • Poor communication
  • Customer service
  • Product service

Preferred solution: Deliver product or service ordered

User's recommendation: Don't do it with either of these companies!!!

Cheryl B 2021

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Verified Reviewer

Priceline Logistics LLC has very poor business practices. has poor

I scheduled a move with Priceline Logistics LLC on November 22nd, and I Paid a hefty deposit. Thomas the representative I spoke with said that I would receive a call with-in 24hrs from one of his team members, Mitch or Billy, and they would finalize the scheduled moving details with me.

I watched and waited for the Call that Never came. So, giving this company the benefit of a doubt, I waited a few more days. Still No Call. Then I called Thomas back and asked him what's going on.?

He said (his time frame changed) that they had 24 -72 hrs to finalize the move, and so I should continue to wait for The Call....

By now it is the day before my move, Still no call. At this point, I believe I've been scammed.

I've learned an expensive lesson and that is in the future before I make arrangements with any business that I'm not familiar with I will always check them out with the BBB.

Priceline Logistics receives from the BBB the lowest rating they can give. They gave them an F.

My advice to anyone looking for a moving company, don't even consider Priceline.

Their business practices are very poor and shady. They do not communicate with you, and they do not keep their words.

Save yourself from stress and getting ripped off.

It's not even possible in my opinion to give Priceline Logistics Any Star Ratings.

View full review
Loss:
$724
Pros:
  • Pros at lying
Cons:
  • All one big con
  • All cons

Preferred solution: Full refund

User's recommendation: Check out this company reviews and check them out with the BBB Also. Do not do business with Priceline Logistics

Steven S Ptd
map-marker Tyler, Minnesota

Cancel my move.

I need to cancel my move pickup. Wifes job offer was rescinded and we are not moving. I need my deposit refunded.
View full review
Cons:
  • Poor communication

Preferred solution: Full refund

Anonymous
map-marker Orlando, Florida

48 days and still no delivery and no answer to calls.

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11.26.21

job A685****

When I gave you our business, you told me that we should expect delivery of the load 7 - 10 days after pick up.

It has been 47 days and no call from anyone!

After approximately 20 calls to Logistics, leaving 4 messages, got my calls answered ONCE. I asked for a delivery date and was told then, that it can take up to 30 days for it to arrive at my mother's apartment.

I was told then that it was about to leave CA and the mover will be calling me to give me a delivery time as once it gets on the truck and leaves it takes 3 - 5 days. She said she would call me by 5 that day to tell me when it was coming or if it had left CA. I never got that callback. That was about 2+ weeks ago.

My mother called last week and was told once someone did answer, she was told she would get a call back with an update on the delivery day.

Of course no callback. She has since called 10+ times with no answer.

We have had to spend lots of money to buy many new items we already have because of the delay.

View full review
Pros:
  • Pros at lying
Cons:
  • All cons
  • All one big con

Preferred solution: Deliver product or service ordered

User's recommendation: Ask any company delivery time in writing!

Anonymous
map-marker Lake Worth, Florida

LOW BALL ESTIMATES THEN INCREASE DURING PICKUP

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Went over details in full, with pictures and box sizes. On pickup a 3rd party non descript company looking to double the pricing. SCAMMERS trying to keep the deposit. And by the way looking for cash. DON'T USE THEM. THEY REALLY SHOULD BE RATED ZERO OR NEGATIVE
View full review

User's recommendation: Stay far away

Tarran R

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Verified Reviewer

9 hours waiting on call back

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When you call they say so many people are calling so they call you back. Red flag there alone you have all your customers calling because they are scammers the automatic machine give you a time on how long it will be and says you won't loose your place in line however I got off work at 5 pm and it was a 4 hour wait and I lost my place everytime. I called at 8 it was a 6 hour call back time. Its 2 am and now a 8 hour call back and my spot wasn't held so all lies miss court, birthday went to *** all for bad service. I stop using priceline when I got stuck in an airport for two nights because they don't like to help the people supporting them and there prices aren't that much better if the price is decent you'll be flying forb2 days not worth it
View full review
Loss:
$600
Cons:
  • Anything about this move from start to finish
  • Being ripped off
  • Waste of time mkney and energy

Preferred solution: reschedule seeing if booked my flight a month ago and delt gave me my itinerary 2 days ago since you lack customer service

User's recommendation: snaptravel last minute better in everyday asap as well

Candice P See

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Verified Reviewer

They are a moving company that pulled a Bait and Switch scam on me

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Priceline Logistics along with Green Van Lines in Garfield, New Jersey coordinated a "bait and switch" scam to rob me and my family of EIGHT by holding our belongings hostage until I paid. Long story short: a $2,000 moving job ended up costing me over $3,000!!! AND they didn't move everything! I had to rent a u-haul truck the next day to complete the move!!!
View full review
Loss:
$1030
Cons:
  • Anything about this move from start to finish
  • Being ripped off

Preferred solution: Price reduction

User's recommendation: RUN.......don't walk from Priceline Logistics and Green Van Lines!!!

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