Genovita G

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Verified Reviewer
| map-marker New York, New York

Unable to reach a customer support on phone

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It hads been almost a week since I placed an order through previator this is the day I have not received my order. Contacted FedEx delivery carrier, informed them that I wasnt home at the moment they claimed this item was delivered, offered them prof that shows I was at work . They agreed packages showed outside a door like if it a trash shouldnt had been never left unattended. I am asking for a full refund please or ship my item back with a request of signature.
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Loss:
$496
Pros:
  • Easy to give access to make a purchase
Cons:
  • Unable to contact any of the representatives

Preferred solution: Full refund

User's recommendation: Better service

Sandy G Jfp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Positive Experienve

Ordered some great Gucci sunglasses and had great service. I enquired to customer srevice pre order and they got back to me right away.
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Pros:
  • Selection
Cons:
  • Shipping

Preferred solution: more Gucci

User's recommendation: Great

Shalah S Dlb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lake Elsinore, California

Missing glasses

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PretAVoir - Missing glasses
My Balenciaga frames never arrived and I ordered them on 5-23. I paid for FedEx shipping also and have not receive a status update. My proof of purchase is attached. I can be reached at shalahsmith@***.com. Thank you,
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Loss:
$245

Preferred solution: Deliver product or service ordered

User's recommendation: Update customers timely

Shalah S Dlb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lake Elsinore, California

Missing glasses

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I ordered my glasses on 5-23 and they never arrived and I have not received a status update on them as of June 8th. Please assist!
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User's recommendation: Provide timely updates

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