Preston GM Superstore
Preston GM Superstore Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Preston GM Superstore has a 3.2 star rating from 1 review, with mostly neutral sentiment; reviewers value product diversity and the website while noting low price levels and concerns about customer service. This summary reflects Preston GM Superstore reviews and a specific customer complaint about a Certified Pre Owned purchase.
Key Takeaways for Future Customers
- Inspect CPO vehicles thoroughly despite dealership claims; document issues immediately.
- Expect competitive pricing but be prepared to follow up on service or repairs.
Negative Feedback / Risk Areas
- Certified Pre Owned checklist items reportedly overlooked, including dirty cabin filter and exposed wiring.
- Customer service interactions described as dismissive, a recurring customer complaint risk.
Positive Feedback
Reviewers highlight a good diversity of products and a functional website, with a generally low price level compared to competitors.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Preston GM Superstore has a 3.2 star rating from 1 review, with mostly neutral sentiment; reviewers value product diversity and the website while noting low price levels and concerns about customer service. This summary reflects Preston GM Superstore reviews and a specific customer complaint about a Certified Pre Owned purchase.
Key Takeaways for Future Customers
- Inspect CPO vehicles thoroughly despite dealership claims; document issues immediately.
- Expect competitive pricing but be prepared to follow up on service or repairs.
Negative Feedback / Risk Areas
- Certified Pre Owned checklist items reportedly overlooked, including dirty cabin filter and exposed wiring.
- Customer service interactions described as dismissive, a recurring customer complaint risk.
Positive Feedback
Reviewers highlight a good diversity of products and a functional website, with a generally low price level compared to competitors.
New Castle, Pennsylvania
Screwed customer
- - 172-item checklist claimed to be completed.
- - Cabin air filter dirty.
- - Bumper replaced; bare wires left hanging; ten items were ignored.
Bought A CPO GMC pickup, Was given A 172 item check list of items performed or checked by their certified mechanic. Being a do it your self guy that doesn't take anything for granted the next day I start going over truck my self just to be sure what was said to be performed had been done.
Cabin air filter so dirty Had to pry it out with the dirt leaves and bugs. Next crawl under to look at spare tire,find bumper had been replaced and all wires were just left hanging while putting that back in place found bare wires. in all found no less than ten things that on their Certified Pre Owned check list that had been ignored or over looked. I was to pissed to call (afraid of them calling cops on me pissed), so my wife called and they treated her like a moron and then all they had to say that it was noted.
What the *** does that mean. Word to the wise buy some where else.
- Very poor customer service after they were caught at a scam
Preferred solution: Price reduction
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