Randy F Ksk
map-marker New Castle, Pennsylvania

Screwed customer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Bought A CPO GMC pickup, Was given A 172 item check list of items performed or checked by their certified mechanic. Being a do it your self guy that doesn't take anything for granted the next day I start going over truck my self just to be sure what was said to be performed had been done.

Cabin air filter so dirty Had to pry it out with the dirt leaves and bugs. Next crawl under to look at spare tire,find bumper had been replaced and all wires were just left hanging while putting that back in place found bare wires. in all found no less than ten things that on their Certified Pre Owned check list that had been ignored or over looked. I was to pissed to call (afraid of them calling cops on me pissed), so my wife called and they treated her like a moron and then all they had to say that it was noted.

What the *** does that mean. Word to the wise buy some where else.

View full review
Loss:
$500
Cons:
  • Very poor customer service after they were caught at a scam
Reason of review:
Poor customer service

Preferred solution: Price reduction

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article