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Verified Reviewer
New Reviewer

Part exploded

I have a large griddle and the part that plugs into it to heat it up exploded! It was so load and scared me so bad I started crying. I had my 3 year old granddaughter spending the night and was making us grilled chees sandwiches when this happened!
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ID
#2385905 Review #2385905 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Never got item

did not receive my order they used ruelala as seller

User's recommendation: dont buy from them.

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ID
#2255305 Review #2255305 is a subjective opinion of poster.
Location
San Francisco, California
Service
Presto Shipping Service
Loss
$201
Preferred solution
Deliver product or service ordered

Was cooking some beef and the cooker popped open.

was cooking some beet for stew and all the sudden the cooker top seal popped open and made an electrical short in the kitchen. Looks like the small over pressure rubber seal on top of the cover popped and made this explosion sound. this is the 3rd time this happened and I am not sure if the cooker came defective or the seal is not snug enough to the cover. I would like Presto look at this matter more closely before some one get really hurt. I am not pleased with this product for it seems to be dangerous and too expensive for its performance.
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1 comment
#825253

What type of cooker were you using. However, if you want Presto to do something about this you are going to have to go to their website. This is just a general complaint site.

ID
#495005 Review #495005 is a subjective opinion of poster.
Location
Pawling, New York
Loss
$40
New Reviewer

Electric fry pan Rival and Presto silverstone finish bubbles and peels off.

I Purchased a Rival 16" fry pan and the silverstone finish peeled replaced it with a Presto electric 16" fry pan and in less than one year silverstone finish bubbled and peeled company replaced at my cost for sending it back. In less than one year the new Presto silverstone finished bubbled and peeled again. Because I did not return the Rival fry pan I am not complaining about the company and its policy of return. I am complaining about the silverstone finish used in our kitchenware that poses a health risk. Products are not safe for consumer. consumers should be worried and someone needs to investigate the problem. Products are made in China.
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1 comment
#53867

Coating bubbes up and peels off after one use. Unfortunately I do not know where my receipt is didn't think I would have a problem.Even if I did they want you to pay shipping and it is very heavy.

This was a extra large model and not cheap. I am really upset and disappointed and will never use or purchase anything made by rival again. All I can say is that was one expensive batch of chili I made.

I used this frypan exactly once. Just terrible what they do to the consumer.

ID
#145680 Review #145680 is a subjective opinion of poster.
Location
Seattle, Washington
Loss
$39

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