Manpreet S Rse

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Verified Reviewer

Lost my card

Someone stole it from my pocket in 501 number bus at2:30 so please transfr money to my new card and close my stolen card.. thanks

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Loss:
$100
Pros:
  • Easy to use
Cons:
  • Easy to misuse

Preferred solution: Full refund

User's recommendation: Dont lose your card ever..

Ortha Jfi

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Verified Reviewer
| map-marker Brampton, Ontario

Issue with my bus pass

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Hi, I am not satisfied with your service, first of all, I paid my presto card by online almost 4 days ago but Still I didnt get any amount on my presto card, secondly I called your customer service but no one attending my call thats too much I am pissed of from your presto company.

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User's recommendation: Don’t get presto card from metrolinx

Maxine S Xge

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toronto, Ontario

Refund on my account

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PRESTO Card - Refund on my account
PRESTO Card - Refund on my account - Image 2
PRESTO Card - Refund on my account - Image 3

I called Presto . I went to Kitchener on December 23, 2023.

I went from Union station via Go train to Bramalee. Then I took Go Bus 30 to Kitchener.Ontario Canada. I did not understand how to tap on and off the system so I was charged twice as a senior. I have still not received a refund on my presto card as the sales rep I spoke to said I would .

Can u help ! Thx Maxine

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User's recommendation: Excellent start to the trip however I paid twice

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