New Reviewer

Owner is really rude

Made and appointment 3 day ago and spoke to Chris he asks me to put all m y information on his web site and accord to meet on that Friday in the afternoon. I ok see them. Friday after 2:45pm I receive a call from Chris asking me what I needed. I was surprise because I have talk to him 3 days ago. I ask him are still coming for the quote that we agree on Friday. He was upset apparently because he said to me NO very arrogance, I ask him we talk 3 days ago and we schedule for today in the afternoon. Like before very arrogance and rude he said I never spoke with you and I’m to busy today and before I could say a word, he hangs up the phone. Very rude and arrogance individual. Call the company customer service and they inform me that he was part owner of the company. I guess the other owners should know what is going on and why their reviews are not great wonder WHY!
View full review
1 comment
#1747258

Consider yourself lucky. This business is operating illegally without a license.

ID
#1633237 Review #1633237 is a subjective opinion of poster.
Location
District 1 Abingdon, Maryland
Reason of review
Poor customer service
Preferred solution
Will never call them for a quote amd will make sure everyone I kmow don't call them for services also
New Reviewer

Awesome work!!

Prestige Floor Coating - Awesome work!!
Prestige Floor Coating - Awesome work!!
Prestige Floor Coating - Awesome work!!
Super honest group of guys! Did a wonderful job! Concrete is old and nasty and they made it look clean and beautiful! Would highly recommend.
View full review
ID
#1449800 Review #1449800 is a subjective opinion of poster.
Pros
  • Friendliness of the staff and the end result was gorgeous
Reason of review
Good quality
New Reviewer

Prestige Floor Coating- fraudulent business practices!

Prestige Floor Coating- fraudulent business practices!
Prestige Floor Coating- fraudulent business practices!
Prestige Floor Coating- fraudulent business practices!
Prestige Floor Coating- fraudulent business practices!
Prestige Floor Coating- fraudulent business practices!
Prestige Floor Coating- fraudulent business practices!
Update by user Jul 14, 2017

Owners responded to concerns. Awaiting resolution.

Original review posted by user Jun 30, 2017
Want a professional floor or work guarantee? No such thing with this contractor. They do not care about anything but getting your money, even offering discount for cash which I though better of at the last minute. Requested quote which was given over the phone by owner, Chris Adolf. Quote grew by 50% after crew arrival supposedly for extra repair work. Result was poor. Work was poor. When notified, Owner blamed it on the floor. Said he wanted a happy customer and would send Tim to view issues, but no show. One crew said they could not use the large sander and had to hand grind the floor. I now have ground marks and mounds, uneven color, uneven surface, peeling. Oh and the lifetime warranty, can't even get them to respond to view the original poor work product. That week- Monday morning, it took three calls for them to tell me estimated time of arrival; two person crew arrived, with crew lead having concerns about eligibility of the floor; puts me on the line with the owner who informs me I need to pay 50% more additional for floor repair; next day another two person crew arrives; have to tell them all over again what is needed; informed me that floor had to be hand-ground; dust everywhere- did not clean up when they left; skipped next day; Thursday yet another two person crew; again explanation of work and Friday yet another two person configuration to finish work. Four different pairs for one job. Stated that the paint flakes were biodegradable- huh? These are paint chips! Pics cannot capture all. Save yourself the grief!
View full review
7 comments
#1630953

Looking at her other reviews online, she seems like a tough person to please. It's always someone else's fault. Snowflake.

#1632360
@PissedConsumer1630953

I agree

#1511343

Been a year and the work they did has only worsened. Never resolved!

#1511327

They promised to redo a project that they ruined and then renegged on that promise. Poor workmanship and terrible communication.

Would not accept our phone calls, only wanted to email back and forth. They also ruined the sidewalks of our friends.

They had no luck with them in their dispute either. DO NOT USE THEM.

#1632362
@PissedConsumer1511327

You are a liar Gibbs and this is a fake review. You are a piece of work.

#1360453

Sounds like the customer is unreasonable

#1353344

Thought this issue was going to be resolved, unfortunately not so. Filing complaint and claim with State of Maryland until owners decide to do the right thing.

View more comments (6)
ID
#1068360 Review #1068360 is a subjective opinion of poster.
Location
Edgewood, Maryland
Product
Prestige Floor Coating Flooring
Reason of review
Bad quality

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article