Triage nurse in ER

I took 4 yr old son at 1130 am high fever and cough vitals were taken fever was. 102 triage nurse asked me to go sit in my car or out side because of the spread of viruses going around . Got my cell numb said they would call me sitting in car with sick four year old 530 in the afternoon I went on and asked why I hadn't been called nurse said there people that are dicker then your son he then tells me we would be called next I could see him looking around for my son's chart he did not know what he did with it. I think he had to make another chart I know he did we went thru the whole process again. B/p temp and weight was taken again .he lost his chart. My son was burning with fever he said your next they called five people to the back for him being worried about the virus going around we never got a room we got a bed in hall way like we were nothing so the test son for RSV comes back positive breathing treatments given in hall way. That was our room . That was *** sending us outside to get treatment in hall way. For RSV discrimination I'm wondering how many people got RSV that night very contages and we're in the hall way getting treated

User's recommendation: Ask how many people are ahead of you none of the people that were there at 1130 am were in lobby at 5 30 they were home they got treated.

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ID
#4141406 Review #4141406 is a subjective opinion of poster.
Location
Paramount, California

Er visit

Poor customer service after a car accident / left my daughter sitting in an er for 6 hours in a wheelchair no pain meds / no waTer -/ disgusting and unclean

User's recommendation: Don’t go there.

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ID
#3762192 Review #3762192 is a subjective opinion of poster.
Location
Miami, Florida

Avoid ER

Avoid ER at Baseman, unless you like to sit for 10 hours waiting. Zero social distancing (28 individuals in the room, all seated immediately next to each other) but the sign tells us to "stay 6 feet apart!" Who gets treatment before you? Folks who are handcuffed, who are inebriated, who make a scene, and folks whose behavior indicates mental illness. Their "triage" method needs to be seriously refined. Who gets to wait 11.5 hours without treatment? Premium paying members of Presbyterian. Folks who are patient (no pun intended) and well behaved. Folks who are just as deserving of care as anyone. If you DO want to gather information about strangers, by all means - go to Kaseman ER. You will hear the exact spelling of folks' name, address, phone number, social security number, date of birth - there is no privacy. I understand that we must wear masks due to Covid and this makes speech hard for intake personnel to understand but that does not excuse broadcasting patients' private information to the public. Shame on Presbyterian. I refused to "speak up" and was chided by Pres personnel for trying to keep my information as private as possible.

User's recommendation: If you want care, look elsewhere.

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ID
#3532768 Review #3532768 is a subjective opinion of poster.
Location
Albuquerque, New Mexico

Kaseman ER BEWARE

I WENT TO THE ER IN ALBUQUERQUE --KASEMAN ER-I HAD MY PATIENT RIGHTS VIOLATED. RN ANN WAS THE WORST !

User's recommendation: NEVER EVER GO TO KLASEMAN ER IN ALBUQUERQUE--REFUSE CARE BY RN ANN.

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ID
#2519648 Review #2519648 is a subjective opinion of poster.
Location
Albuquerque, New Mexico
New Reviewer

I will write to a higher Board