Presbyterian Hospital
Presbyterian Hospital Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Presbyterian Hospital has a 2.0 star rating from 2 reviews, with mostly dissatisfied patients citing reliability and customer service problems and some praise for location.
Key Takeaways for Future Customers
- Check Presbyterian Hospital reviews before seeking care and confirm insurance acceptance.
- Ask about billing and refunds up front because reviewers report high price levels and billing issues.
- Expect variable staff responsiveness and verify follow-up plans to avoid care gaps.
Negative Feedback / Risk Areas
- Repeated complaints about poor customer service and rude staff.
- Reports of cleanliness concerns and long waits harming patient care.
- Problems with reliability, missed communication, and billing sent to collections.
Positive Feedback
Reviewers note the hospital is well located and some staff showed compassion during critical moments.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Presbyterian Hospital has a 2.0 star rating from 2 reviews, with mostly dissatisfied patients citing reliability and customer service problems and some praise for location.
Key Takeaways for Future Customers
- Check Presbyterian Hospital reviews before seeking care and confirm insurance acceptance.
- Ask about billing and refunds up front because reviewers report high price levels and billing issues.
- Expect variable staff responsiveness and verify follow-up plans to avoid care gaps.
Negative Feedback / Risk Areas
- Repeated complaints about poor customer service and rude staff.
- Reports of cleanliness concerns and long waits harming patient care.
- Problems with reliability, missed communication, and billing sent to collections.
Positive Feedback
Reviewers note the hospital is well located and some staff showed compassion during critical moments.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pittsburgh, Pennsylvania
We found my brother laying on floor at his home he had fallen could not get up
- - Ambulance responders assessed him as critical and he was sent to Altoona; he spent Oct 1-8 at Presby on a breathing tube with 12 IVs and died after the tube was removed.
Ambulance Raystown came they adcessed him ,he tried to talk to my husband and i then went back incoherant,they said hes crital we r going straight to Altoona,they called said he was in very bad shape he had laid on floor app. 21/2 days could not get up.i called fri night and 4 times sat night no answer,i was uneasy i said somthing is wrong at Gregs.we got there 10:00 pm..in hall on his back,had vomit all over face,pee,poo,he was at Presby oct.1 till oct 8 th.my son and I went to see him.he never moved whole time ..he had 12 ivs and breathing tube..many problems.he fell he had fractured some vertebraes.and had 2 large sores,they could not operate,to heavy for rods and where screws etc.
went had died no blood in either one.never came to.So Dr. Douglas called me sat afternoon.she was so so nice.she said Kathy not good news,Greg may remain in this state rest his life..he will never go home.he may never walk,wake up ? He has pneunomia,blood clots,kidneys not good.i said what r my options she said keep him as is a few more days or take off breathing machine and between him and God.i was crying so hard that was terrible ,ive never had to make that .dr held phone for me to tell him bye..was terrible..then Kristina the nurse who was there day we went to see Greg got on phone she said Kathy unless we have dire emergency .I will stay with Greg..10 min later she called said Kathy Gregs gone,he went peaceful only lived 2-3 min after off breathing tube..im still heartbroken but he went through alot in his life in 1981 a tractor trailer wheel blew up.he was in conemaugh 49 days icu 21.
Then 2020 he had severe blockage..emergency surgery had bag which he hated just 4 months ago went through reversal he was so happy,,but then falls he passed.I just want to thank everyone who tried to help Greg a huge Thank You Hug! And I called everyday at 8:30 am and 8:30 pm.got no grief or smartness from 1 person..
- Great hospital
Preferred solution: Everyone a big Thank You
User's recommendation: I think its a great hospital..I would reccomend Thank u each and everyone!!!
Albuquerque, New Mexico
I'm horrible place you guys made me relapse today you guys are horrible I wish you guys the worst and I hope you guys get closed down because you guys are the horrible people in this state all you wan
- - They say the program doesn't help people and is all about money.
- - They claim sobriety is mishandled and the services and insurance are fake.
You guys don't help people it's all about money you guys miss people's sobriety up you guys are the horrible place ever you and your right services your insurance rights are the fakest things they lie like other peopleno
User's recommendation: Never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor treatment
- - Albuquerque hospital visit for left-side pain; tests done.
- - Doctor said possible kidney stone; no diagnosis; ibuprofen every 6–8 hours; collections.
I went to Albuquerque hospital 1100 central avenue se. Complained of my left side hurting and told the doctor the other symptoms I was having.
I had tests run. Blood work done. I was not properly diagnosed. The doctor said I could have passed a kidney stone.
I had on my aftercare instructions to take ibuprofen every 6 to 8 hours. I did ask what about the other problems I was having? I left with nothing solved. The staff treated me poorly.
I had to go to another state for medical help in person. I also was not sent a bill. I had to call the hospital and ask. I had been sent to collection agency.
I called my insurance company. I tried to file a complaint with Bbb.org.
I also called the Bbb (serving New mexico and southwest colorado)
and they said I can not file a complaint but I can leave a review. I filed a review online since I could not file a complaint.
- Very expensive for no help
- Doctor examined me more than once with nurse
- I had to call another medical service for help in another state
Preferred solution: Let the company propose a solution
User's recommendation: I don't advise you going to people who don't care
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Albuquerque, New Mexico
Terriable 8 hrs. it took the place was filthy .
no I was not contacted
the whole time of 8 hrs. really and the place was really dirty.
- Location
- Dirty
Preferred solution: Let the company propose a solution
User's recommendation: do not go.
Newark, New Jersey
Presbyterian Hospital - Nurse Review from Newark, New Jersey
- - Nurse Anna on the 4th floor walked by without offering help.
- - On Saturday night she asked to turn off the TV for her preference, not the patient's.
My complaint is on the 4th floor nurse Anna. She walked by me several times in the hallway and never offered any help.
Then on Saturday night I was told to turn off the tv because she wanted it off not the patient. Personalities clash but she is the professional not in my book mhho
Millville, New Jersey
Terrified
- - EMS called for breathing trouble; arrived 7 am.
- - X-ray led to throat infection.
- - Antibiotics/pain meds delayed 3 hours; patient says confinement.
I called ems around 6:30 am i couldnt breath my throat closed up and i blacked
out. I arrived around 7 am i recieved a room nurse came in and took vitals 4 hours later i saw the doctor i received x rays then was diagnosed with
an infection in my throat. I didnt receive any antibiotic or pain medicine until 3 hours after x ray i informed them i was paranoid schzoranic and i blacked out and was unaware as to what was going on with my body all i wanted was
medical attention. The doctor told me that i was rude and he should have never let them give me the antibiotic and just let me die. They had me confined to my room and police talked junk to me also and held me against my own will. One of the worst experiences i have ever encountered.
As a paranoid schizophrenic you are a danger to them and to those around you. Confining you to your room was legal and required, especially if during your 'black out' you were aggressive and violent.
Dallas, Texas
REFUSED TO SEE NEW PATIENT BECAUSE OF ANSWERING SERVICE
- - Dr. Pearlman refused to see a new patient in ER the night before.
- - Staff were rude and claimed he was unhappy about the late-night cancellation.
Dr. Allen Pearlman in Dallas, Texas refused to see a new patient that was scheduled for an appointment because she was in the ER the night before and unable to make it to her scheduled appointment.
The staff was very rude and said Dr. Pearlman said he was unhappy because she called late at night to cancel her appointment for the next morning; the patient is almost 80 years of age.
He told her to find another doctor. He was disappointed she called his office; leaving the patient without a doctor to see for another appointment; even though she has a known cardiac condition.
Doctor offices have rules. If she was an established patient, he would have seen her for a followup. Take her to her previous doctor...or did you have trouble keeping those appointments too?
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When I wondered why the San Mateo clinic offices of Presbyterian are so poorly run, I discovered the overwhelming reason. "Erin," their Clinic Manager has no idea how to speak to an irate guest.
When experiencing multiple delays (approximately one month) in getting a prescription refilled (been taking on/off for 10 years), I became frustrated and short-tempered. Further exacerbating the situation by being rude AND condescending (Erin) doesn't help. The clinic appears run-down & messy as well (Valentine's decorations still up two weeks after the holiday), adding to the mess.
To start, learn to count past "one" Erin! TWO!