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Premium Jane

Premium Jane Reviews

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What is your customer experience with Premium Jane?

Premium Jane Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Premium Jane has a 2.5 star rating from 2 reviews, 33% would likely recommend, and consumers are mostly dissatisfied. Pros noted: price; Cons noted: customer service and reliability concerns.

Key Takeaways for Future Customers

  • Premium Jane reviews show low recommendation and mixed value perceptions.
  • Reviewers value Discounts and Special Offers and location when buying.
  • Expect possible order processing delays, backorder notices, and coupon confusion.
  • Phone contact may route to voicemail and email responses can be unhelpful.

Negative Feedback / Risk Areas

  • Poor customer service and responsiveness leading to customer complaints.
  • Unreachable phone number and unanswered questions about refunds or coupons.
  • Order processing issues, backorders, and concerns about company reliability.

Positive Feedback

Reviewers cite competitive price level and appreciation for discounts and special offers.

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Media from reviews

Premium Jane - Order problem
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Resolved
Vivian W Jal

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jakarta, Jakarta

Resolved: Order problem

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AI Highlights
  • - Tried to order CBD oil; was told tincture; 50% coupon promised but not applied; order backlogged; support number goes to Verizon voicemail.
Premium Jane - Order problem
Contains 1 confidential file for company representatives
Updated by user Sep 27, 2024

Company fixed the issue and I have been provided with full refund.

Updated by user Sep 27, 2024

Heard back from Premium Jane via email, they refunded the monies I had sent. They said the order should be available in two weeks.

Original review Sep 25, 2024
Trying to place an order for CBD oil they were calling it tincture so I was corresponding with them and canceled the order if it was tincture, but if it was oil I did not want to cancel it, and they would give me a 50% off coupon it appears to be on backorder. They did not respond when I asked if they were still giving me the 50% coupon, when I look at my order thats still processing after a week it does not give me the 50% off.

Customer service phone number goes directly to Verizon wireless voice message saying that phone no longer works. Im wondering if this is a short term company they made their money and they are no longer in service.
Pros:
  • Price
Cons:
  • Customer service

Preferred solution: Price reduction

User's recommendation: Don’t recommend because poor customer service and hard tovreach

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Heather H Vas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I am trying to place an order but so far customer service very poor

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AI Highlights
  • - All listed phone numbers for contact say they are not available.
  • - Customer service is poor.
  • - Emails were sent but the response was not helpful.

I have been trying to place an order ..all phone numbers listed for contact say they are not available so whats the point of listing ..

Really poor customer service !! I emailed but the answer was was of no help..

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Anonymous
map-marker The Bronx, New York

Shoes don't fit

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The shoes dont fit if u have than in 61/2 I. Take it by instead,when I get new ones I ll return others

User's recommendation: Be careful who u deal withll

View full review

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