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Premium Health

Premium Health

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What is your customer experience with Premium Health?

Premium Health Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Premium Health has a 1.1 star rating from 4 reviews with mostly dissatisfied consumers and a 100% unfavorable rating distribution.

Key Takeaways for Future Customers

  • Premium Health reviews warn of unauthorized charges and unexpected billing.
  • Expect difficulty reaching customer service for cancellations or refunds.
  • Watch for auto-ship or subscription-like charges after promotions.

Negative Feedback / Risk Areas

  • Recurring customer complaints about billing errors and lack of refunds.
  • Poor response to disputes, unreturned calls, and delivery of unwanted products.

Positive Feedback

Initial interactions felt attentive and coordinated for some customers.

View full overview ›

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Show reviews that mention
debit charges charge survey unauthorized charges debit card kit info health bank
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Cotina Yzn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized Charges by Premium HealthCare

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AI Highlights
  • - State Farm survey promised a fire extinguisher with $9.95 shipping.
  • - A $9.95 and a $56.17 charge appeared; autopay on old card complicates updating.

My experience is similar to Niels Uxr. I took a survey from State Farm (supposedly) and was promised a fire extinguisher but I should just pay the shipping of $9.95.

All of a sudden the $9.95 charge showed up as wells a $56.17 charge. I now need to get a debit card which is a pain as I have numerous autopay charges set up on the old card.

User's recommendation: Stay away from them!! Don't answer unsolicited surveys and don't pay shipping!!

View full review
Niels Uxr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized charges

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AI Highlights
  • - CVS-sent email claimed a Medicare kit and $9.95 shipping after survey.
  • - I gave debit card info and later saw a $56.97 charge from Preminum Health Gear.

I was scammed out of $9.95 and $56.97 !! I was sent an email supposedly from CVS saying if I filled out a survey I would win a kit (Medicare) and would only pay $9.95 for shipping so I gave my bank debit card info for shipping charge and the next day found a charge for $56.97 on my checking account and the only thing I could see was it via was from Preminum Health Gear. Store and I knew I had been scammed!!

User's recommendation: Don’t have any dealing with this company

View full review
Janeen R Mhm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No one answers- tried to cancel a charge

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AI Highlights
  • - Wanted a 1-month med with a re-evaluation; no call.
  • - A charge was billed the day before cancellation.
  • - Calls, texts, and emails went unanswered.
Updated by user Dec 23, 2023

Currently my credit card company issued a temporary refund of my charge, but I still don't know the final outcome. I did get in touch with a customer service person after finding an older phone # and told her of the problem and asked her to credit my account.

She said she had to check with her supervisor and would call me back that day.

Guess what? NO call.

Original review Dec 11, 2023
I wanted a medication for 1 month, after which I assumed we'd call and re-evaluate. No one called and the day before I cancelled, a charge was placed on my cc.

When I called to have them reverse it, I didn't get through to anyone. Texts, emails, calls- nothing. Then I disputed the charge. When more medication (that i didn't want) showed up at my door, I callled again.

This time somone answered- mind you there are 2 separate phone#s on the website and the one listed under Help and Support isn't complete! The other one finally routed me to a different answering machine. I left my# and someone called me back, but asked if I had gotten the second shipment of meds.

Now she has to call her manager to 'see what can be done'. Ridiculous!
Loss:
$575
Pros:
  • In the beginning
  • Seemed very attentive and coordinated
Cons:
  • No follow through
  • No recourse

Preferred solution: Full refund

User's recommendation: stay away! Don't do business with them

View full review
Anonymous
map-marker Matamoras, Pennsylvania

Need tech support

I hit the wrong button one I am Premier associates not premium

Sorry about hitting the wrong button I am not pissed and did not buy anything

To be passed amount

View full review
He Y Sca

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complain about refund

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AI Highlights
  • - Charged an extra $447 for PCR testing.
  • - Refund not received after more than one month.
  • - Requests status and expected timeline for the refund.
Contains 2 confidential files for company representatives

You once charged me an extra $447 for PCR testing, but I haven't received my refund yet. I would like to know when I can receive the refund and whether my refund has been processed. I have been waiting for more than one month

Loss:
$447

Preferred solution: Full refund

View full review
1 comment
Guest

Dispute the transaction with your bank they will refund ypu

Anonymous
map-marker Irvine, California

PLEASE CALL

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AI Highlights
  • - I wanted to upgrade to the premium plan.
  • - The agent deleted the site from the shared plan.
  • - The site is down and patients can't schedule appointments.

I wanted to upgrade our plan to dedicated premium plan. but the agent has first deleted the website from the shared plan!!!! and the website is totaly down with all the patients getting error while trying to schedule appointments!!!

Please callll meeee

310926****

View full review

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