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Premise com

Premise com Reviews

www.premise.com
What is your customer experience with Premise com?

Premise com Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Premise com has a 2.1 star rating from 4 reviews and overall sentiment is negative, with frequent reports of unpaid tasks, account suspension or deletion, slow task review, barcode mismatches and poor customer service; price level reported as medium. This summary reflects common Premise com reviews and Premise com customer complaints about cash out, refunds and account issues.

Key Takeaways for Future Customers

  • Expect short tasks but prepare for possible delays in payment and review when using the app.
  • Verify item barcodes before submitting tasks to avoid rejections.

Negative Feedback / Risk Areas

  • Unpaid approved work and inability to cash out after task completion.
  • Account suspensions or deletions without clear resolution and slow or unhelpful customer service.

Positive Feedback

Tasks are generally short and allow flexible, work-at-your-own-pace contributions.

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Blaza G

Am not seeing and getting money on my premise account so I need ur help

The number is disconnected so I needed another number so that I can try again coz the one tried is incorrect

Preferred solution: I would like to know what's going on with my account of premise

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Jamal R Uaj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cashout

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I have not been able to cash out my pay. Idk why and I'm not getting a clear answer. It's irking!

I need some help retrieving my money

Loss:
$140

Preferred solution: My cashout payment

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Resolved
Christopher W Jzz

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Verified Reviewer

Resolved: Lift Account Suspension ifo Christopher Wallace

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AI Highlights
  • - I appeal to lift my premise account suspension.
  • - I relocated overseas and continued tasks.
  • - Please review and restore access to remuneration.
Updated by user Dec 19, 2023

Company fixed the issue and I have been provided with apology. It was resolved amicably and, my app reopened.

Original review updated Dec 11, 2023
Sequel to the above subject...I hereby wish to appeal that the suspension on my premise account be lifted as from my understanding: I haven't committed any offense neither carried out any activity that violated any of the policies of premise app.
I have been a faithful premise task contributor since August 2022 till date when my account was suspended...I relocated overseas and, has carried out my task respectively upon my relocation overseas likewise before my relocation and, to my utmost surprise without justifiable reasons my premise account was suspended.
Kindly, look into this issue and, get it resolved as soon as possible in other for the suspension be lifted to enable me continue with my contributions likewise have access to my renumeration.
I hope to hear from you soon.?
Thanks,
Christopher.

Preferred solution: Lift Account Suspension ifo Christopher Wallace

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Heidi H Jes

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Time consumption,not enough pay

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AI Highlights
  • - Photos are frequently denied for glare or background issues.
  • - Submissions are often rejected and reviews take days.

If I could give this company half a star I probably would. Time and time again I have submitted my photos just to have them denied because there's too much glare or there's something in the background or some other my new detail that has absolutely nothing to do with the subject in hand.

You take pictures of products in stores from every angle and half the time to your submissions are rejected.

And when they are accepted it's only after it's taking them days upon days to review them. It's ludicrous

User's recommendation: Don't use them

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Arleen D Adq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Incorrect digits on barcodes of items at Walmart

AI Highlights
  • - Barcodes differ from listings; Walmart codes matched cakes and Premise listed health supplements, costing hours until confirmed via the Walmart app.

Premise told me that it was common that barcodes are different and different things then what they have the barcodes listed as. But, it seems a little strange that all the Walmart barcodes were for Sheet cakes and three tier cakes but Premise had them listed as Health Supplements.

That's a huge difference. And wasted hours of my time, until I figured out the issue myself through the Walmart App by entering the digits to the items listed barcodes.

User's recommendation: Check out the barcodes prior to leaving home.

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Roxanna M Sgm

Didn't pay me, and deleted my account

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AI Highlights
  • - One task was rejected; others approved, and I wasn't paid.
  • - Account deleted before payout; I had multiple accounts and they kept the unused one.

I did some tasks for premise, and somehow one of them was rejected while the others were approved. Before I had a chance to withdraw the paid tasks, my account was deleted.

I never was paid for the approved tasks. I had contacted customer service through email to resolve the rejected tasks. I was working with Daniel and during the email conversation I received an email from another employee at Premise, Leah stating that I had multiple accounts with premise so they deleted the extra account and kept one. However, I had only actually used 1 account.

I may have created a. Account and forgot I already created one and then when I was ready to do the task I created a new one. They deleted the account that I had completed tasks in and left the one that I hadn't actually used. I asked for them to at least pay me for the approved tasks, and they refused to.

Not only did I not get paid for the rejected task that I had contacted them in the first place for, now I didn't get paid for the approved ones either.

I asked her to keep the account t that bad the co.pleted tasks in but she said she had already deleted the account and she had no way to transfer any data to the new one. Why would she delete the account that bad a balance that I hadn't even gotten paid for if she knew she couldn't transfer anything to the new account?

Loss:
$40
Pros:
  • It doesnt take too long for each task
  • Work at your own pace when you have time
Cons:
  • Dont always pay

Preferred solution: The money they owe me

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