Premiere Pool Renovations - Pool Renovation Review from Haddonfield, New Jersey

Horrible company...did a large scale renovation and took every short cut possible. Plaster faded from gray to white after one season. The concrete subcontractor skimped on the foundation of the concrete which caused numerous cracks after one season (only getting worse). Coping started chipping away after 1 season. All of that after almost 3 months of delays and god awful customer service. Do not believe the pictures or sales pitch.
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ID
#655066 Review #655066 is a subjective opinion of poster.
Location
Haddonfield, New Jersey
Reason of review
Bad quality

Review about Pool Bottom

Stay away from this company. They redone the bottom of my pool and did an awful job. There are lines and marks, just a bad job. Looks like they skimped on plaster and tried to spread it so I have all kinds of defects. Just stay away they took NO responsibility!
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ID
#515822 Review #515822 is a subjective opinion of poster.
Location
Chatsworth, Georgia
New Reviewer

Poor customer service, zero communication & abysmal work ethics

Premier Pool and Renovations is the most dreadful company I have ever done work with. They gave me big hope to turn my pool into a beautiful oasis and instead wrecked it even worse. In the end this company was unimpressive and not true to their word. I am now in the process getting quotes from different companies to fix some things they refuse to fix. They are careless and arrogant and claim to do a large amount of pools per year, but can't afford to own up and fix their own mistakes. They have changed their name and location, if that tells you something about this company. Sketchy characters who think they are above the law...we shall soon see. Trying calling after you have a problem and you will soon find they NEVER answer the phone or return phone calls, thanks to caller ID.
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ID
#232966 Review #232966 is a subjective opinion of poster.
Location
Miami, Florida

Premiere Pool Renovations work is shabby

The work was done with men that did not speak english even though I was told that the company did not use illegals for helpers. Wrong! They killed my landscaping, sat on my patio furniture and got plaster on everything they touched. They walked ON my plants to get my landscaping stones to use as weights for their plastic since they were trying to plaster my pool in the rain. They used MY ladder and knocked it over on my newly stamped concrete deck. The salesperson who sold us on this company actually tried to blame me for the shotty job saying I should have gotten on the calendar sooner. They give you a tile allowance only do not tell you that would only cover the ugliest tiles left over from the 80's and anything else is more expensive. Oh, and most of the nice tiles are obsolete with the company that they use. The over all experience was a nightmare and getting them to do what they said they were going to do was a struggle. I got into more that a few heated arguments over the phone and that was the only way to get them to honor what was discussed. I have pictures to prove everything and they settled for less then was contracted because of the pictures. ALWAYS TAKE PICTURES! Would I use them again... no way. WARNING!!!! They sound great, they talk a big game but they don't deliver the goods!
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1 comment
#74681

There are several companies in like 8 states with the same names and they are unrelated- so reviews and complaints and all that are often mistaking one for another.

ID
#134975 Review #134975 is a subjective opinion of poster.
Location
Elizabethtown, Pennsylvania

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