robin g Cel

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Verified Reviewer

I have a skein of Parfait Layers bulky 5, 459 yds

I can't seem to find that yarn in your selection of yarn right now. I am looking to make something with one skein. What would you suggest?

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Preferred solution: Patterns that could be used with parfait layers.

User's recommendation: I am not informing premier because of anything negative. I am informing them because I have a scan of parfait layers and their is not any patterns listed for that yarn at the present time.

Anonymous
map-marker Waynesburg, Pennsylvania

Hi! Thank you for calling Premier Yarns via PissedConsumer. Please leave a review: https://pc.reviews/Vav9R

Thats the message that was sent to me when I sent a message to you asking for a label to send back yarn that I received. Ive been on vacation.

I just got back today. I opened the on that I got back in September.

Its not exactly what I needed. Id like to return it and get my money back please and this was a response I got.

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Marisol A Oul

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing 9 skeins of yarn

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Premier Yarns - Missing 9 skeins of yarn
Premier Yarns - Missing 9 skeins of yarn - Image 2
Premier Yarns - Missing 9 skeins of yarn - Image 3

I ordered 16 skeins of yarn and only got 7 and a box of latex gloves that was not in my order please contact me asap

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Loss:
$50

Preferred solution: Getting missing items or refund

Esther M Odr

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Verified Reviewer

Help with a pattern

pattern problem Sierra Sideways Shawl

written directions don't match INCREASE diagram so can't proceed with directions so don't know which is correct. I would suspect written but then it would appear the DECREASE diagram is i

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Preferred solution: Pattern correction or some clarification. I really like the pattern.

User's recommendation: possible pattern problem

1 comment
Guest

Did you use the Contact Us form, concern: Pattern Support?

Judy R Cre
map-marker Holmen, Wisconsin

Needed yarn wit a specific lot number

Need yarn Im using for a project with the lot number 99696 color Pale Blue #1142-22 I have sent to emails and have not gotten any response. I really need this to finish my project.

Help Please!!! I have tried to match with other Pale Blues from you at Herrschners where I buy my yarn even they sent you a message and still No Response Sad

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User's recommendation: Customer service could be better

Hudsyn Wpv
map-marker Aptos, California

Question about yarn Color, blueberry, lot number 2229, Cole number ED 100–84

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I need to buy two more skins of yarn in color, blueberry But I cannot get through on any telephone line

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1 comment
Guest

Use the Contact Us form to reach Customer Service

Teresa H Fzy

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Verified Reviewer

Placing a order

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Cant correct issues on line won't let me . Customer service doesn't answer when I tried to call. Wish they would hurry to call back.

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Pros:
  • Great yarn if you can get it
Cons:
  • Trying to update your information

Preferred solution: Help from customer service to update my information so I can place a order I desperately want to place.

User's recommendation: Correct information before you try to place your order.

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