Tina J Vvg

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Verified Reviewer
| map-marker Buffalo, New York

Complaint

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Rene and I was out of town 30 June return July 5 and moved the truck my understanding they started charging to park at this spot June 30 2023 and we were on the highway by then but when we found out we took turns paying when we return home people were still parked there and we knocked on doors and no one had paid or been ticketed and the man was named pat his number I have he was very smart mouth with me and he said what you want a refund I said no if you start charging I understand but why havent you changed everyone then he said just because they havent gotten caught you should get your money back I said no but how can they still be there and we came and moved quickly and he didnt give me a chance to say bye he said conversation finished and slammed the phone down with no compassion to my feelings he is bad for that company and I mean bad
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User's recommendation: No way

Anonymous
map-marker Miami, Florida

Have not received a call back from Mr Bleemer at Premier/ Miami

my 2011 Toyota was scratched by Premier driver at my doctors office last month, I have decided not to use Premiers Body shop, I prefer one near my home, I spoke once to Mr Bleemer on Sept 12th, told him I would make a decision by Tues. the 13th. since then, I have left voice mail, sent 2 emails, spoken 3 times to a receptionist, but he has not returned my call to advice what my reimbursement will be for the damages. I am taking quite a loss on this, the 2 estimates I faxed him, he is refusing to pay that amount, I am willing to accept 240.00 for repairs. I just need an answer from him.
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Cons:
  • Not returning phone calls
Reason of review:
Poor customer service
Elka Top
map-marker Boston, Massachusetts

Got screwed out of my money

i paid my money and could not find the lot at their address or gps location. went to police dept and they could not find them. got screwed out of my money. called them and only got a recording. left my phone number and never heard from them. i would not advise anyone to do any kind of relationship with this company, if they are really do exist. they are a bogus operation or they are some kind of scam. i also do not see why my complaint has to be at least 100 words long. this is aggavation after getting screwed out of my money
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Loss:
$100
Cons:
  • I do not like
  • Got screwed out of my money
Reason of review:
could not find location by address or gps location nor could police dept find them on their computor

Preferred solution: Full refund

Anonymous
map-marker Miami, Florida

I'll Get Back To You In Your Dreams

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I received a call from someone claiming to be a manager at Premier Parking. The person claims he just heard about my problem. (Three months after my complaints!) He said he'd look into it and get back to me in 48 hours. Maybe I heard him wrong and he said 48 million hours because I have still not heard back from him. I even left him messages. The president of Premier parking never answered my letter but they still send me e-mails asking when I'll be using their lot again. Never, never, never. They won't even contact you When you try to discuss the problem. They damage cars and then won't take responsibility.
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Loss:
$100
Reason of review:
Poor customer service

Preferred solution: Full refund

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