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Premier Parking is now Metropolis Technologies
Premier Parking

Premier Parking Reviews

www.premierparking.com
What is your customer experience with Premier Parking?

Premier Parking Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Premier Parking reviews show a 1.3 star rating from 2 reviews, 33% would likely recommend, with consumers mostly dissatisfied; reviewers note high price level, website valued most, and poor customer service and Exchange, Refund and Cancellation Policy.

Key Takeaways for Future Customers

  • Expect limited response from customer service and delayed callbacks.
  • Watch for billing and refunds problems and potential disputes over charges.
  • Accessibility, ticketing and vehicle damage handling are recurring concerns.

Negative Feedback / Risk Areas

  • Repeated customer complaints about no callbacks and unresolved refunds.
  • Reports of rude staff, claims of being charged incorrectly and alleged scams.
  • Damage to vehicles and refusal to honor reimbursement estimates.

Positive Feedback

Reviewers consistently note the company website is useful.

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Resolved
Leslie P Ftl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Not very Handicap or elderly friendly

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AI Highlights
  • - I paid for two days and want a clearer system to show payment with a window receipt.
  • - They say the DV is off the tag and will settle for $25.
Updated by user Feb 04, 2025

Company fixed the issue and I have been provided with apology. I was given a courtesy forgiveness

Original review Jan 27, 2025
I parked at this this lot Paid for two days. There needs be a better system to show that you paid.

I receipt that can be placed in the window. I have ti go relinquished my disabled veteran license tag. How do a person know the DV is part of your tag number. Dv is just the type of tag.

They say I left the DV off and they will settle with me for $25. Scam I hope something bad happens to this place because quite a few of the attendees received tickets because we are old and not very computer savv .I'm either turning my tags in and getting regular tags or catching a train to the event.Since I'm forced to pay the $25. because its a lease. I WILL NEVER Use THIS COMPANY AGAIN PERIOD.

Amtrak will get my $75 and I also will let the organizers know about this so they can advise the people that park here to double check and double check.

the plate number and also to show examples . YOU JIVE YOU KNOW WHAT

User's recommendation: never use or ask someone on staff the correct function

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Tina J Vvg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

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AI Highlights
  • - We were away June 30–July 5; charging began June 30.
  • - On return, others were parked and not paid or ticketed.
  • - Pat was rude and hung up the phone.

Rene and I was out of town 30 June return July 5 and moved the truck my understanding they started charging to park at this spot June 30 2023 and we were on the highway by then but when we found out we took turns paying when we return home people were still parked there and we knocked on doors and no one had paid or been ticketed and the man was named pat his number I have he was very smart mouth with me and he said what you want a refund I said no if you start charging I understand but why havent you changed everyone then he said just because they havent gotten caught you should get your money back I said no but how can they still be there and we came and moved quickly and he didnt give me a chance to say bye he said conversation finished and slammed the phone down with no compassion to my feelings he is bad for that company and I mean bad

User's recommendation: No way

View full review
Anonymous
map-marker Miami, Florida

Have not received a call back from Mr Bleemer at Premier/ Miami

AI Highlights
  • - Premier driver scratched my 2011 Toyota at my doctor’s; I won’t use Premiers Body shop and will accept 240; no reimbursement call yet.

my 2011 Toyota was scratched by Premier driver at my doctors office last month, I have decided not to use Premiers Body shop, I prefer one near my home, I spoke once to Mr Bleemer on Sept 12th, told him I would make a decision by Tues. the 13th.

since then, I have left voice mail, sent 2 emails, spoken 3 times to a receptionist, but he has not returned my call to advice what my reimbursement will be for the damages.

I am taking quite a loss on this, the 2 estimates I faxed him, he is refusing to pay that amount, I am willing to accept 240.00 for repairs. I just need an answer from him.

Cons:
  • Not returning phone calls
Reason of review:
Poor customer service
View full review
Elka Top

Got screwed out of my money

AI Highlights
  • - Paid money; could not locate lot or GPS; police couldn't locate them; calls go to recording; left my number and heard nothing; may be bogus or a scam.

i paid my money and could not find the lot at their address or gps location. went to police dept and they could not find them.

got screwed out of my money. called them and only got a recording. left my phone number and never heard from them. i would not advise anyone to do any kind of relationship with this company, if they are really do exist.

they are a bogus operation or they are some kind of scam.

i also do not see why my complaint has to be at least 100 words long. this is aggavation after getting screwed out of my money

Loss:
$100
Cons:
  • I do not like
  • Got screwed out of my money
Reason of review:
could not find location by address or gps location nor could police dept find them on their computor

Preferred solution: Full refund

View full review
Anonymous
map-marker Tampa, Florida

I'll Get Back To You In Your Dreams

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AI Highlights
  • - A Premier Parking manager promised 48 hours to resolve, but I heard nothing.
  • - They damaged cars, won't take responsibility or contact you.

I received a call from someone claiming to be a manager at Premier Parking. The person claims he just heard about my problem.

(Three months after my complaints!) He said he'd look into it and get back to me in 48 hours. Maybe I heard him wrong and he said 48 million hours because I have still not heard back from him. I even left him messages. The president of Premier parking never answered my letter but they still send me e-mails asking when I'll be using their lot again.

Never, never, never.

They won't even contact you When you try to discuss the problem. They damage cars and then won't take responsibility.

Loss:
$100
Reason of review:
Poor customer service

Preferred solution: Full refund

View full review

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