Premier Laser Spa
Premier Laser Spa Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Most reviewers express negative sentiment due to sudden location closures, poor customer service, and unresolved refund requests; reviewers note the price level is low and discounts and special offers are appreciated.
Positive Feedback
Customers value discounts and special offers and find the low price level attractive.
Negative Feedback / Risk Areas
- Repeated reports of abrupt local closures and forced travel to other locations.
- Multiple Premier Laser Spa customer complaints about lack of refunds and unresponsive customer service.
- Concerns about upfront billing and prepaid packages without reliable local access.
Key Takeaways for Future Customers
- Check current local location status before buying membership or prepaid packages.
- Confirm refund and billing policies in writing and ask about customer service support.
- Read Premier Laser Spa reviews for recent reports on closures and service continuity.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Most reviewers express negative sentiment due to sudden location closures, poor customer service, and unresolved refund requests; reviewers note the price level is low and discounts and special offers are appreciated.
Positive Feedback
Customers value discounts and special offers and find the low price level attractive.
Negative Feedback / Risk Areas
- Repeated reports of abrupt local closures and forced travel to other locations.
- Multiple Premier Laser Spa customer complaints about lack of refunds and unresponsive customer service.
- Concerns about upfront billing and prepaid packages without reliable local access.
Key Takeaways for Future Customers
- Check current local location status before buying membership or prepaid packages.
- Confirm refund and billing policies in writing and ask about customer service support.
- Read Premier Laser Spa reviews for recent reports on closures and service continuity.
Turn one complaint into a collective action
Harrisburg, Illinois
Premier Laser Spa Laser Treatment Review from Harrisburg, Illinois
- - Woodbury, MN location closed.
- - Cannot contact via provided phone or email; refunds reportedly denied.
- - Paid half of $5,000; treatments remain.
They suddenly closed the Woodbury, MN location and I have not been able to contact them by the "dedicated" phone number or email provided. I've been reading online that they are REFUSING to refund anyone back AND they want you to drive hours away to a different, still open location!
Not sure which location would be closest to MN, but the hour drive I already had to do to Woodbury was already a pain to start with. I've already paid half of the $5,000 package deal and still have treatments left to do, but looks like they're going to take my money and run.
I have very little doubt they will have the balls to make things right. Disappointing company all around.
Franklin, Tennessee
Premier Laser Spa / Nashville Laser Spa
- - Spent $1,100 upfront for 1 laser area (12 treatments).
- - There was pressure to buy a 3-area package.
- - Nashville closed; Knoxville 4 hours away; no refunds.
So I spent $1,100.00 on laser treatment of 1 area. This includes 12 treatments and they required payment in full up front.
At my initial consultation, there was some pressure to buy their package deal of 3 treatment areas, but I was skeptical that it would work so I just purchased 1 treatment area. I am so glad I only purchased one area because today when I called in to make my next appointment, I found out that the Nashville location had been closed down!!! Oh, but they'd be happy to make an appointment for me in Knoxville...ARE YOU KIDDING ME?!?! That's a 4 hour drive EACH WAY!
I've been on the phone with their "customer service reps" but there aren't helping me - just referring me to the Knoxville location! I am so mad about this.
We were NOT notified and they are not refunding anyone's money!
Sheri W. (Franklin, TN)
- Unwilling to provide refunds when they closed their location
Preferred solution: Price reduction
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DEAR DR.CARMEN GRAY
WE HAVE YOUR CERTIFICATES , KINDLY SEND YOUR CV WITH INDEPENDENT MAIL FOR WORK OFFER IN KINGDOM OF BAHRAIN
HOSPITAL
WE NEED YOUR TEL MOBILE NUMBER AND SKY BE I D, WITH YOUR PICTURE INSIDE YOUR CV
WE WAIT YOUR ANSWER URGENTLY
MR.TAWFIK 002010****5269 gulf202079@***.com
They also cancelled on me. I am thinking about contacting a lawyer about this.
If anyone else would like to me included in this, please send me your email and/or contact information.
If you know anyone else that was affected, please let me know too! Power in numbers!!!
Lori
lori.rahko@***.com
Same boat here. Paid $2000 in full for two areas and only had one treatment in sept.
Can't get any calls or emails back.
Very poor customer service. Something has to be done for them not upholding their side of the contract.
I paid for full legs, bikini, chin and lip and the manager talked me into doing 3 times on my arms. Well after all treatments are done, hair is beginning to grow back.
I never was hair free, and actually had to go back for extra treatments. They should not be able to advertise like they do.
They lead you to think you'll never have to shave again. This is so very Wrong