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Premier Home Pros

Premier Home Pros

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What is your customer experience with Premier Home Pros?

Premier Home Pros Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Premier Home Pros has 1.1 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Great promises, Have pro in their name.
    Cons: And are blaming me, Are aweful, Are not.

  • Recent recommendations regarding this business are as follows: "Scam alert, Stay clear of this Co.", "DONT USE THEM YOU WILL REGRET!", "Run don’t walk", "Do NOT USE THEM".

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Media from reviews

Premier Home Pros - I got scammed
Premier Home Pros - I got scammed - Image 2Premier Home Pros - I got scammed - Image 3Premier Home Pros - I got scammed - Image 4Premier Home Pros - I got scammed - Image 5Premier Home Pros - Bad installers and customer care is an afterthought
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Show reviews that mention
shower install ceiling customer return money shower install afterthought floor installers
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Anonymous
map-marker Coral Springs, Florida

I got scammed

Premier Home Pros - I got scammed
Premier Home Pros - I got scammed - Image 2
Premier Home Pros - I got scammed - Image 3
Premier Home Pros - I got scammed - Image 4
Premier Home Pros - I got scammed - Image 5

Premier Home pros is a scam. Not a shower co.

They don't know anything about remodeling showers. All they want is your money. In return you get stress disrespect and bad workmanship. They hire subcontractors/ handymen to send to your house and make a mess.

Terrible incompetent scammers. Could not care less about your complaints, their goal is to make sure they collect the full contract price. I gave them 4.5 months to do the right thing by me. They just are not interested.

They sent 3 different handymen to try to put a band aid on the problem.

Please stay away. You will regret it.

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User's recommendation: Scam alert, Stay clear of this Co.

Anonymous
map-marker Shrewsbury, New Jersey

Horrible work even worse customer service

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work was done poorly, had to beg to get them to fix their own mistakes, once they have your money they will NOT share your urgency to fix. and maybe most importantly the salesman lies to your face but you only know this after the fact.

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User's recommendation: DONT USE THEM YOU WILL REGRET!!!!!

Michael C Vaq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Novi, Michigan

Unprofessional company

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Paid deposit in September 2024. No shower as of April 2025. Requests for deposit return go unanswered.

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Loss:
$3
Pros:
  • Have pro in their name
Cons:
  • Are not

Preferred solution: Full refund

User's recommendation: Run don’t walk

Mandi S Cbx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible work and disrespectful

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Had a "one day" shower install done on 10/3. They left me w my master shower upstairs to leak downstairs into ceiling fan. The installer is rude and unprofessional, he blamed ME for leak.

It is now Dec 1st and is not repaired.

Don't use this company

View full review
Cons:
  • Are aweful

Preferred solution: JUST FIX IT PROPERLY and don't involve previous installer

User's recommendation: Do NOT USE THEM

Mandi S Cbx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad installers and customer care is an afterthought

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Premier Home Pros - Bad installers and customer care is an afterthought
Updated by user Nov 02, 2024

Installed a new shower that leaks into downstairs ceiling fan and they said they would fix and no one has contacted me.Been since 103 and they won't admit they caused a leak.NEVER LEAKED BEFORE THEY CAME TO DEMO/INSTALL SHOWER

Original review Oct 18, 2024

Promised 1 day shower install, took a week. Was promised shower doors reinstalled, a week later installed off track.

First time turning 2nd floor shower on had it leak into 1st floor ceiling fan.

They are now blaming me.

View full review
Loss:
$1000
Pros:
  • Great promises
Cons:
  • And are blaming me
  • Messed up

Preferred solution: It corrected, fixed, without further b.s.

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