Manufacturer: Premier Care In Bathing Category: Installation Clear all filters (9 of 9 reviews match)
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I had the Sanctuary tub installed in 2016.The front panel started pulling away, i called the number they gave me and it had been disconnected after doing some research i found out that they did a management restructuring. I got in touch with the call center and filed a claim thet said they would send somebody. Nobody called. The next complaint i have is the financing was to easy the payments have become difficult to make. I called Monterey Fi...
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Found out that the jets were not working, called the company and they gave me a number to call and tell the so called repair line what was going on. Called the person at the end of November said he would get right on it to get the repair personal out to work on it now here it is the new year and still getting the run around.... Was told also that another company had bought the company who i purchased the tub from Premier care in bathing.. who...
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They have contacted me to tell me how sorry they are and that they are going to send another piece for moms and an then contact me for a service call.What a joke, that have never called and they still won't answer their calls. My mom hates her tub already and wishes she never invested that large amount of money to still not be able to take a shower. Such a sad thing to pick of the elderly and handicap. How do people sleep at night. She would...
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Anonymous

Anonymous I am a former Premier Care installer and will be glad to help you resolve your issues as I have quite a few of their parts. Please contact me at premiercaretech@gmail.com for...

Anonymous

Anonymous They are never going to help you!! Call a lawyer!!

1.2
I didn't like
  • Deceptive presentation
  • Elder abuse
  • Value for price
#933133

Premier Care In Bathing Bathtub Installation Review

#846527
Tub is leaking bad instillation we have called them for three days and they have not responded with a solution the install is bad they did not use the right connections where the pipes connect
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A bunch of low life thieves. I signed a contract to have then install a tub but they never showed up for 4 months and when I asked for my $4250.00 back they sent me a letter saying I forfeit the deposit cause I cancelled the contract. The letter they've sent me has no name and the phone number on it was no longer in service 386-761-1830 A bunch of dishonest people What a shame. Now I have to take than to court and ask for the lawyers fee as...
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Anonymous

Anonymous Good luck to you! Yes I was a former employee there and when we asked the accounting department about the status of refunds, we also go the run-around. The company has now sw...

So, in June we decided to get my mom one of these tubs so that she could start taking a bath again also shower and wash her hair. I have to say that the tub is nice. BUTTTTTTT when she discovered that she could not work the handle to take a shower it was very disappointing to her. So, I called to get her tub some maintenance to find out that all the numbers that were left for her in case she had any troubles were all BAD NUMBERS. I went through...
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Anonymous

Anonymous They are never going to help you in service... contact an attorney!!

Anonymous

JustMe Here are some number for you! Hope they work!!
407-268-6623
855-876-9713
Fax: (386) 761-6754

1.7
I didn't like
  • Cannot use the shower
  • Elder abuse
#914935
Please do not use this company, from the salesman to the fitters it is over priced and the finish is awful. They are not dementia friendly and only employ contractors not their own fitters. So services is second rate. We heard the fitter shouting in my dads hall at the surveyor, which if anyone knows people with dementia it is very frightening for them. Getting hold of someone is authority to speak to is also a nightmare - I had to be...
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1.0
I didn't like
  • Finish
  • Contractors
  • Cost
#911292
My elderly father (he is 77 years old) was pressured into buying this “custom” bathtub for $26,000 by a salesman/contractor representing Premier Care in Bathing, who came to his door. He was told that the bathtub would be made specifically to fit into his bathroom seamlessly and that he would need to purchase a much larger water heater for the tub to function. Upon delivery and installation we discovered that the tub does not fit seamlessly...
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RobertBowers

RobertBowers It is sad to hear your inconvenience. I would suggest you must research well about the vendor and avoid unauthorized sales man. Always go for licensed organization. Few days b...

Anonymous

Anonymous Unfortunately this is the standard by this company. It is now under a new ownership for the 3rd time this year!! The workers in service do not call any back and frankly are ...

1.0
I didn't like
  • Elder abuse
  • Hidden agenda
  • Value for price
#899033
This company attempts to scam vulnerable elderly people. The salesman from Washington state (John Rosales), attempted to take my parents Social Security numbers and copies of their Drivers Licenses after procuring their credit card number's. Luckily, I happened to come by my parents house when they were dealing with this salesman over the phone. When I heard what he was requesting from them, red flags began popping up. When he did not receive...
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