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I purchased the haven about four years ago and now I can't use the jet because when I turn them on they last about three seconds and then they shut off so you can't enjoy a bubble bath with the jets on.The lifetime seal is beginning to tear and when I tried to call premium the telephone number was not in service,so where am I suppose to get this fixed.Premium Bath should be ashamed of themselves and should be made accountable and repair people...
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#1011825
Hello, We purchased and had installed a Premier Bath in 2011. We had many difficulties with the tub from the beginning. We had a technician that came to North Bay from Toronto to fix the problems. The technician has since left the company and therefore we have no contact number. We tried the telephone numbers in both Montreal and Toronto and they are disconnected. Contract no. 700872 Can anyone help us as we have a problem with the remote...
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#1008539
I had the Sanctuary tub installed in 2016. The front panel started pulling away, i called the number they gave me and it had been disconnected after doing some research i found out that they did a management restructuring. I got in touch with the call center and filed a claim thet said they would send somebody. Nobody called. The next complaint i have is the financing was to easy the payments have become difficult to make. I called Monterey Fi...
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Short Review for June 08, 2016, pc_payment

#862320
1.0
I am an electrician I was also screwed by this company stating another company bought them and they cannot pay me what they owe me. So I worked for them for free and they want me to swallow it and keep working for free! By the way folks do your research no ONE bought them they are just changing names. The owners live in England and screwing everyone in the US, workers and the elderly.
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Premier Care In Bathing Bathtub Installation Review

#846527
Tub is leaking bad instillation we have called them for three days and they have not responded with a solution the install is bad they did not use the right connections where the pipes connect
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Bathtub Review

#616553
1.4
Run do not buy Premer care Tubs nothing but trouble . Cheep dishonest ***!!!
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Overall impression Review

#612303
2.2
Way too overpriced. Very disappointed all together. We are ready to sell it ASAP.
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Purchased the premier walk in tub in 4/11/2016 for the wife who is in Dialysis and the tub we had was hard for her to shower or wash in. Found out that the jets were not working, called the company and they gave me a number to call and tell the so called repair line what was going on. Called the person at the end of November said he would get right on it to get the repair personal out to work on it now here it is the new year and still getting...
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When did you buy? We bought the Haven tub in Dec 2015. I just found out today that the Premier Care in Bathing I bought from essentially died 4 months later. The gasket on the door started leaking recently...so I called the number on the fridge magnet they gave me for customer service and got "not in service" and I called the installers number he had written on the magnet too in sharpie and got "disconnected." Well, I searched the internet and...
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We paid 20 thousand, i have been calling weekly, leaks and jets do not work...i turned them into the BBB..now iam going to start a lawsuit against the company...they must be held accountable for their product...
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mamajohnston

mamajohnston When did you buy? We bought the Haven tub in Dec 2015. I just found out today that the Premier Care in Bathing I bought from essentially died 4 months later. The gasket on ...

1.0
#992690
I had the tub installed in September 2016. The jets worked for a week then stopped. I have called them numerous times and when i am lucky enough to get anyone they promise to repair the tub. It is now December 2016 and the tub is still broken. I am still paying exorbitant payments because it is so expensive and now nobody will answer the phone.
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Anonymous

Premier Care Tech I am a former Premier Installer and will be glad to try to resolve your issue as I have plenty of parts in my possession. Please contact me at premiercaretech@gmail.com for fu...

The current ownership does not care about anyone but themselves. They continue to lie about advertising and lead sources to the sales reps and the telephone agents. The operation has turned into nothing but a sham and so many customers are owed money they will not get and in need of service that they will never receive. All they are getting is unanswered calls and voice-mails that are full! The staff that is remaining are mostly second rate...
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They have contacted me to tell me how sorry they are and that they are going to send another piece for moms and an then contact me for a service call. What a joke, that have never called and they still won't answer their calls. My mom hates her tub already and wishes she never invested that large amount of money to still not be able to take a shower. Such a sad thing to pick of the elderly and handicap. How do people sleep at night. She...
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Anonymous

Anonymous I am a former Premier Care installer and will be glad to help you resolve your issues as I have quite a few of their parts. Please contact me at premiercaretech@gmail.com for...

Anonymous

Anonymous They are never going to help you!! Call a lawyer!!

1.2
I didn't like
  • Deceptive presentation
  • Value for price
  • Finish
#933133

Contact Premier Care In Bathing

Headquarters Address:
2330A S. Nova Rd. South Daytona, FL 32119
South Daytona, FL 32119
Phone:
(800) 690-3834
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Companies similar to Premier Care In Bathing

Worked in the call center for 8 years and watched everything go downhill and finally got to the point of calling mostly customers that never expressed interest in a walk in tub and harassed them daily . To hear their frustrations of calling them day after day was heartbreaking but we were sitting there on a chopping block to still get appointments or else we would be terminated. It came to being physically ill walking into a job. It turns out at...
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Anonymous

Anonymous I have a rep for sometime, and I see it out in the field as you explained.
So sorry for you. I think my days are numbered too.
Best of luck to all the former and existi...