
Premier Books
Is this your business?
Anonymous
Sold me expired bear spray
I ordered Counter Assault bear spray on Amazon. Didnt really notice that the sale was going thru a third party - PremierBooksOnline. I have never worried about buying anything on Amazon. Well, my bear spray arrived and guess what? It was expired - 3 YEARS AGO! So these people sold me a defective product that someday, god forbid, be the only thing that might save me and my family's life. Thanks for that. Now I see that PremierBooksOnline has an "F" rating with the BBB and their website wont connect. Still trying to find a way to contact them. I will be reviewing them and exposing their BS on every site I can find.
Loss:
$35
Anonymous
Premier books online amazon seller
ordered a PSP 3000 from the seller premiere books online,after a month when the item still didnt arrive he mailed me a generic email about how he could sent me a replacement,or give me my money back.well how can you replace an item described as like new used once purchased for wife and she didnt like it?so i replyed to his email saying i wanted exactly what i ordered,and he said he issued me a refund.i havnt gotten the refund as of yet but according to the account it looks like I have.Dont purchase anything from this seller!read his feedback there are more complaints just like this one.still waiting for refund of 121.97
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Premier Books
There is a Premier Books On Line registered in Colorado and showing an address of Andrea L. and Glenn A.
Carter, 301 Park Place, Fort Collins Colorado 80525.
My correspondence on my order that was charged but never shipped came from someone named Glenn.
I ordered a like new - used Cuisinart coffee maker on 12/12/14 from Premier Books On Line through Amazon. Premier ordered the shipping label from USPS to generate a shipping number and reported that to Amazon so that he could receive my payment. The item was never delivered to USPS.
I waited until 1/6/15 to allow for reasonable shipping delays during the holidays. When I sent an inquiry to the shipper, he answered back:
"I support my family with this business and not a scam-er or sell on EBAY. I believe in only doing good business and complete almost 10,000 every year for last 10 years. I strive for 100% satisfaction on all orders.
With that said, would you please confirm your shipping address? Meanwhile, I can look for a replacement. I look forward to helping and making this right.
Sincerely, Glenn" When I asked why he needed me to confirm my address, since it was supplied to him by Amazon, and why did he have to look for a replacement, I heard no more from him.
I reported it through A-Z guarantee on Amazon.
I said that I would remove that if he really had my coffee maker. No response.
Ordered a"like new used" coffee maker from PremierBooksonline on 12/20/14. Tracking # was provided and still no shipping has yet occurred as of 1/8/15.
Looks like I may be screwed.
I ordered a book thru Amazon and received (after numerous weeks)a different one from Premier Books. As Premier books refuse to give out their address, there is no way to contact them directly.
I spent weeks trying to get a replacement thru Amazon, but only got platitudes from both.
Still have not received the correct book nor the prepaid envelope to return incorrect one; but they still have the payment. This company is not reputable, and even has made me question Amazon's reputation.
I ordered a used book from premierbookdealers and received my book on the day they told me it would be delivered. I am satisfied with my order results. :)
I ordered a used book from the seller premiere books online through Amazon, and after a month when the book had not arrived, I emailed Amazon for status. I was told that the book had been shipped but that they would send a replacement.
After another month had gone by without receiving either order, I contacted my credit card company to dispute the charge. I have never had this problem with ordering things on Amazon and would agree that this seller is not reputable.