Kenesha Rpt

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Dissatisfied customer

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Received today the Lenox spice jar with two big chips on the lid. It should have been listed "as is", of course they knew that. Wrapped in bubble wrap & boxed, could not have happened in shipping.

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Reason of review:
Order processing issue
Anonymous
map-marker Jefferson City, Missouri

Premier Books On Line of Colo.- Amazon Seller offers items not really available

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There is a Premier Books On Line registered in Colorado and showing an address of Andrea L. and Glenn A. Carter, 301 Park Place, Fort Collins Colorado 80525.

My correspondence on my order that was charged but never shipped came from someone named Glenn.

I ordered a like new - used Cuisinart coffee maker on 12/12/14 from Premier Books On Line through Amazon. Premier ordered the shipping label from USPS to generate a shipping number and reported that to Amazon so that he could receive my payment. The item was never delivered to USPS.

I waited until 1/6/15 to allow for reasonable shipping delays during the holidays. When I sent an inquiry to the shipper, he answered back:

"I support my family with this business and not a scam-er or sell on EBAY. I believe in only doing good business and complete almost 10,000 every year for last 10 years. I strive for 100% satisfaction on all orders. With that said, would you please confirm your shipping address? Meanwhile, I can look for a replacement. I look forward to helping and making this right.

Sincerely,

Glenn"

When I asked why he needed me to confirm my address, since it was supplied to him by Amazon, and why did he have to look for a replacement, I heard no more from him.

I reported it through A-Z guarantee on Amazon. I said that I would remove that if he really had my coffee maker. No response.

People should also report this Amazon Seller to the Better Business Bureau of Colorado:

http://www.bbb.org/wyoming-and-northern-colorado/business-reviews/encyclopedia-and-book-sales-by-internet/premier-books-online-in-fort-collins-co-4601****/

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Loss:
$59
Cons:
  • Offerring an item then switching
Reason of review:
Offered an item that later was not available

Preferred solution: Full refund

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Art for Your Home Not Museums

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Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.

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David Afremov

David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.

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