Holding for over 2 hours to obtain benefits for a patient

1.0
Im thinking Premera Blue Cross does not care about service levels, I have been on hold for 2hours and 19 minutes..This company should be ashamed of its horrific customer service or the lack there of. This is a multi billion dollar company it obvious the millions go to the elite of the company, they need to hire more US based customers. UNBELIEVABLE

User's recommendation: Run Forest run……This is the WORST payer ever, trying to get to a representative for benefits.

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#2614147 Review #2614147 is a subjective opinion of poster.
Cons
  • 2 hour and 30 plus minute provider hold times
Preferred solution
Looking not to be on hold for over 2 plus hours

Insurance is ***

1.0
I haa a xray on knee went to hospital didnt check in it was a clinic in the hospital blue cross billed me 1200.00 dollars for xray and cortisone shot thats it. teribile insurancestay away.
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#2248971 Review #2248971 is a subjective opinion of poster.
Location
Salem, Oregon

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*** Poor Plan

1.0