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Preloved Love

Preloved Love

preloved.love
What is your customer experience with Preloved Love?

Preloved Love Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Preloved Love has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent recommendation was "Do not sell here. Do not shop here." Complaints focus on poor customer service, missing items after booth rental, and high price level.

Positive Feedback

Reviewer noted visible staff but implied they seemed inexperienced; no clear praise for service, selection, or value.

Negative Feedback / Risk Areas

  • Reports of stolen items and inventory discrepancies highlight serious Preloved Love customer complaints.
  • Unreliable communication about location changes and staff inattention affected sellers.
  • Promises of refunds or booth rental reimbursements appear unresolved, raising refund concerns.

Key Takeaways for Future Customers

  • Read Preloved Love reviews before renting a booth or selling items.
  • Document inventory and get refund commitments in writing when using booth rental services.
  • Be cautious about relying on staff or expecting prompt customer service resolution.
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Nichole P Sci

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Verified Buyer
| map-marker Spanish Fork, Utah

Items stolen; overall bad service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • -15 items missing; only 7 sold.
  • -Owner apologized but did not refund booth fee.
  • -Address changed without notice; staff delayed connecting me to owner.
Contains 1 confidential file for company representatives

After selling with them for a week, I found 15 items gone, but only 7 items recorded as sold! Give me my money for the items or give me back my property!

Insult to injury - the owner stated that she was sorry I "didn't sell as well as I would have liked" and never refunded the booth rental fee as she stated she would. The owner also sent me PROOF that her store did not record a sale for all my missing items.

I rented a booth to sell my clothing. Before I arrived for my scheduled time, they changed their address and did not notify the sellers. I arrived ahead of time only to find the initial building empty!

As I interacted with employees, I noticed they made simple mistakes, and repeated the same mistakes - not paying attention, not correcting information the first time. I wanted to be nice because it looked like this is the first job these girls have ever had.

Sure enough - it's my worst nightmare to have my property stolen.

When I ask for an owner, the staff dragged their feet, not wanting me to contact the owner.

I was offered a $5 gift certificate when I asked for the owner.

The owner has offered to refund me $25 for the second week I purchased, but I have not seen the funds go through.

I noticed that when I walk into the store like a customer there is no one upfront and I cannot identify anyone working.

When I did spot an employee, she was occupied with her friends in the store. It feels like belongings are not being watched here.

Loss:
$257
Cons:
  • Easy to shoplift inattentive staff poor standards of business

Preferred solution: I want my property returned to me; if they cannot recover my property I would like the value of my property paid to me.

User's recommendation: Do not sell here. Do not shop here.

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